Intelligent CIO Middle East Issue 01 | Page 26

COMMENT esque Here Comes The Airplane, which promises to free you from the chore of putting food in your own mouth. These examples are all in the consumer space… but that’s also part of the problem. A quick look through Techcrunch’s startup section (granted, not a very scientific survey) for the past couple of weeks reveals less than 10% of the stories are about B2B startups. Sometimes, articles are even about B2B firms pivoting to become consumerfocused, as with Farmigo. As for the B2B firms which are out there, my perception is it’s the same set of subjects: cloud, big data, productivity apps, digital advertising, employee feedback. All of these have shown up more than once, and there’s precious few areas being talked about outside of these – again, as far as I can see, in my unscientific survey. Why should this worry Middle East enterprises? All this stuff is a long way away, and much of it is not very relevant to the day-to-day problems companies in the region face. To which I say: exactly The West, particularly the US, and within the US particularly Silicon Valley, has traditionally set the pace for tech development. And while this is changing, with funds and incubators and accelerators cropping up all over the world, a lot of the money is still in – and from – the Valley. So if the Valley is giving us drivel like Peeple or Trashday, or what amounts to another email app, or big data analysis tool, we should be worried. More and more these startups reflect the interests of rich, well-educated, comfortable men (and it is mostly men) living in California. Unfortunately, their experience does not reflect that of people and firms working in the Middle East. (Except perhaps for the current levels of rainfall.) Diversity is one of those issues which people can get sniffy about – but firms are realising it’s a critical issue. In the UK, three of the Big Four professional services firms have changed their recruitment processes to try and change the mix of their employees, in order to offer a better service to their customers. ELIOT BEER Tech is no different – and right now, a lot of the sharp-end innovation in the industry (as opposed to the big, solid vendors) is moving away from more “marginal” regions like the Middle East, and looking inward, thanks to a lack of diverse voices. In the long-run this will cause problems for the industry – but before then, it will be the Middle East and other neglected regions which will suffer. The worst part is, we won’t even know how the Middle East is suffering – we can’t explicitly miss what we never had. But so many of the products and services and technologies companies rely on have come out of startups – so lose the relevant startups, lose the relevant products later on. 26 INTELLIGENTCIO This isn’t to say there’s no tech innovation focused on the Middle East. The UN Food and Agriculture Orga nisation (FAO) recently announced a project to develop a tool to track and analyse water consumption across the region, aimed at helping governments and individual companies and farmers cut water wastage and improve agricultural yields. A similar project is IFPRI’s Arab Spatial tool, which aims to compile and map as many indicators around food, agriculture and nutrition as possible across the Arab World, with the aim of reducing hunger and malnutrition in the region. Both of these big-data projects are using technology to tackle some of the most pressing societal challenges the Middle East faces – and which directly or indirectly affect every person and company in the region. But it’s also notable that both of them originated outside of the region – the FAO water project is sponsored by the Dutch government, and Arab Spatial is largely paid for by CGIAR, based in the US. And, frankly, while both of these projects are very worthy, neither are directly commercial – likely no company is going to get rich off the back of leveraging variable nutrition rates across the Levant. What’s lacking is that drive from a local entrepreneur – someone chewing over a problem for weeks or months or years, before having that “eureka” moment, and setting off to build something to fix it. There has been endless discussion around the whys and wherefores of the chronic lack of innovation and startups in the Middle East – everything from systemic cultural issues to education failures to government red tape has come under the microscope – and ultimately the reasons for this dearth of innovation lie across all of these and more. Perhaps one problem which gets voiced less often is the lack of urgency – as noted above, it’s hard to miss what you never had, so it’s perfectly possible for the region to continue functioning without a burgeoning startup scene. www.intelligentcio.com