NEWS
KSA
Mobily opens first
Resellers Service
Centre in KSA
Etihad Etisalat Mobily launched its first official Resellers
Service Centre to provide service to resellers in Riyadh recently
in the presence of a number of company officials; the
company aims to enhance the efficiency of communication
with its resellers, provide improved customer services and
serve them better.
Recently, Mobily unveiled a new plan for 2016 to find ways
to better facilitate and coordinate with its sales partners. This
will enable and equip the supply chain partners to better serve
the customers with improved access to Mobily products and
devices. The opening of the center is considered first step in
this direction and it will be followed by a number of similar
centers in all regions across the Kingdom.
across all regions of the Kingdom. From the start of 2016, we
have initiated the implementation of these plans through first
of its kind centre; which will be operated and managed by an
integrated team of Mobily’s experts and technicians”.
Nawaf Al Sabhan, General Manager of Business Operations
for Mobily, on the occasion said: “Mobily is currently pursuing
plans based on our strategy to strengthen linkages and
communication with our key partners, such as resellers to
serve them better in an efficient manner, hence improving
access to different sales channels and dedicated services
The resellers service centre offers a number of services
including routers and SIM swap, SIM and payment verification
status, auto-renewal status for SIM and many other similar
services; Mobily has also made available a dedicated service
line 4777 to enable partners to get in touch with Mobily
representatives throughout the week.
Siemon brings data centre
expertise to the Kingdom
buildings are using converged network
infrastructures to support innovation and
smarter working practices.
Siemon recently held a seminar at the
prestigious Al Faisaliah Hotel in Riyadh,
Saudi Arabia, where it discussed Data
Centres and Intelligent Buildings: Future
Proof Your Infrastructure Investment.
The half-day event saw technical experts
from Siemon and its technology partners
Philips, Avaya and Golden Tech examine
data centre trends and how intelligent
8
INTELLIGENTCIO
The Middle East is a significant and
exciting growth hub in global technological
development. Gartner suggests that IT
infrastructure spending – comprising
storage, server, and enterprise networking
equipment – in the Middle East and Africa
will have exceeded $3.4 billion during 2015,
up 0.9% from 2014.
The seminar kicked off with a welcome
statement from Siemon’s Middle East
sales manager, Prem Rodrigues, who
then introduced the company’s EMEA
technical manager, Lee Funnell. His initial
presentation examined how cutting edge
copper and optical fibre structured cabling
solutions are facilitating and future
proofing data centres. He then went on
to examine the latest trends affecting
how these facilities are being configured,
providing some valuable specification tips.
Funnell’s second presentation of the
morning was based around Siemon’s
ConvergeIT expertise, and looked at how
an ever-increasing portfolio of IP enabled
applications are utilising structured
cabling to create intelligent buildings and
enable the Internet of Things (IoT). He
discussed how good design can bring
together a number of applications to
provide operational efficiency and create
a working environment that can improve
productivity by up to 18% and lower
energy usage by 50%.
The presentation went on to look at how
having all IP applications running over
one low voltage RJ-45 platform offers
capital and operational expenditure
savings of up to 75%.
www.intelligentcio.com