FEATURE: INTELLIGENT CAPTURE SOLUTIONS
D
igital transformation presents
a clear roadmap to address
these challenges. Paper is a
good place to start thinking about
digital transformation, because it is
the achilles heel of most organisations.
Organisations need to figure out
how to extract more value from their
information and in today’s digital
age, intelligent scanning and capture
technologies are the way forward.
Web-based capture
With technology advances in cloud,
mobile and social media, the paradigm
shifts in information management
are moving fast – to the web. Given
the challenges of today’s business
environment, a scanning solution which
includes web-based capture (sometimes
referred to as cloud capture or thin
client capture) offers opportunities for
game changing growth. Here are five big
business challenges web-based capture
is helping to solve:
PAPER IS A GOOD PLACE
TO START THINKING
ABOUT DIGITAL
TRANSFORMATION,
BECAUSE IT IS THE
ACHILLES HEEL OF
MOST ORGANISATIONS.
ORGANISATIONS NEED
TO FIGURE OUT HOW
TO EXTRACT MORE
VALUE FROM THEIR
INFORMATION AND IN
TODAY’S DIGITAL AGE
1) Streamlining processes: Web-
based capture takes the manual labor
out of document and data capture.
With reduced manual interventions
and shorter processing time, web-based
capture delivers increased efficiency and
overall business value. 4) Controlling costs: With thin client
capture, businesses benefit from reduced
operating costs. IT support can be
centralised making it easier to deploy,
upgrade and administer with substantial
savings – resulting in higher profitability
and ROI.
2) The right connections: Businesses
benefit from seamlessly integrating
capture into business applications.
Centrally managed web capture opens
new dimensions for highly connected
document capture to ensure connectivity
throughout the enterprise. With new
web capture offerings can be assured
continual productivity, despite having
fluctuations in network bandwidth and
also, on occasion losing coverage. They
will allow you to keep scanning and
the batches will be uploaded when you
establish connectivity, therefore ensuring
you do not lose time. 5) A better experience: Document
centric processes present challenges
for customer satisfaction, as they tend
to be slow, cumbersome and often
disconnected. Web-based capture allows
employees to focus on customers rather
than paperwork, enabling capture at the
point of the customer; leading to higher
customer satisfaction and increased
loyalty.
3) Protecting for compliance: Web-
based capture delivers tight process
controls required to meet business
regulations and compliance needs. It
also reduces the increasing cost impact
for businesses through the ability to
detect and prevent fraudulent use of
documents. Mobility, Bring Your Own
Device (BYOD), Internet of
Things (IoT) and the need for
wireless scanners and mobile-
capture software
The workplace is increasingly mobile,
with people “hot desking” (working in
one location one day and another the
32
INTELLIGENTCIO
Adoption and benefits of web-based
capture are maturing, and the versatility
and diversity of solutions has brought
web-based capture into the mainstream.
next), conducting business in meeting
rooms and collaboration areas and
carrying out a variety of daily tasks away
from their desks. Laptops and smart
devices have enabled this shift and
now wireless and networked document
scanners, configured for seamless
connectivity wherever workers go, offer
similar benefits. Now organisations can
put wireless scanners in collaboration
areas to enable quick and easy access
for multiple users.
According to Gartner, IoT hardware will
exceed $2.5 million this year. In today’s
workplace, all devices are connected
in an expanding set of endpoints that
www.intelligentcio.com