NEWS
Ooredoo Qatar partners with Google Cloud to boost data analytics and AI capabilities
Ooredoo Qatar , the telecommunications provider in Qatar and the region , announced a strategic partnership with Google Cloud to transform its data analytics and AI capabilities . This collaboration is part of Ooredoo Data Transformation Journey which will start with modernising Ooredoo Qatar ’ s data ’ s architecture and infrastructure and position it to deliver unprecedented levels of customer service .
Ooredoo Qatar is committed to innovation and providing its customers with the best possible experiences . By harnessing Google Cloud ’ s advanced machine learning and artificial intelligence , AI solutions and Smart Analytics , Ooredoo Qatar will gain deeper insights into customer needs and preferences . This intelligence will also drive improvements in network performance optimisation , personalised offerings , and proactive customer support . Ooredoo Qatar opted for Google Cloud environment to fuel
innovation and collaboration while using cutting edge cloud technology .
“ We are excited to partner with Google Cloud to accelerate our data transformation journey ,” said Sheikh Ali Bin Jabor Bin Mohammad Al- Thani , CEO of Ooredoo Qatar .
Key highlights of the partnership include :
Enhanced Customer Service
AI-powered data analytics will assist Ooredoo Qatar in offering intelligent products and services to their subscribers , enabling efficient and personalised customer interactions around the clock .
Data-Driven Decisions
AI-powered data analytics will support proactive network management , ensuring the quality and reliability of Ooredoo Qatar ’ s services .
Agile Innovation
The flexibility and scalability of Google Cloud ’ s infrastructure will enable Ooredoo Qatar to rapidly develop and deploy new customer-focused services and solutions .
“ We are delighted to support Ooredoo Qatar in their quest to push the boundaries of innovation and provide world-class customer service ,” said Ghassan Kosta , Regional General Manager at Google Cloud .
Sheikh Ali Bin Jabor Bin Mohammad Al-Thani , CEO Ooredoo Qatar
Ooredoo Qatar supports 35TB data traffic during Asian Cup Qatar final
In a remarkable showcase of network capability , Ooredoo Qatar proudly announces its successful support during the AFC final match , marking a milestone in fan connectivity . The electrifying final was held at the iconic Lusail Stadium , where over 86,492 fans witnessed the Qatar National Team win the prestigious tournament for the second time in a row , with Ooredoo ensuring seamless connectivity throughout .
The momentous final match saw total data traffic soaring to 35TB , equating to the same digital engagement levels of the opening match of The FIFA World Cup Qatar 2022 . This achievement underscores Ooredoo ’ s cutting-edge network infrastructure ’ s capacity to handle massive data demands , providing an uninterrupted , high-quality experience for all fans .
A significant portion of this success was attributed to Ooredoo ’ s advanced 5G network , which accounted for 53 % of the connectivity , delivering an average downlink speed of 244 Mbps and an uplink speed of 50 Mbps . This match-winning performance facilitated an immersive and connected experience for all attendees , further solidifying Ooredoo ’ s position as a player in 5G technology .
The event also witnessed a new record in voice calls , with 726K calls made , of which a staggering 91 % were high-quality VoLTE , achieving a Call Setup Success Rate , CSSR of 99.97 % and a drop rate as low as 0.01 %. This level of reliability and clarity in communication is unparalleled and highlights Ooredoo ’ s commitment to the highest service standards .
The success extended beyond the stadium , with various hotspots across Qatar , including Lusail Boulevard , Katara , The Pearl , Souq Waqif , Doha Port , and Al Bidda Park , experiencing record-breaking data traffic and voice calls , turning every corner of Qatar into a hub for sharing the nation ’ s success with the world .
This landmark event demonstrates Ooredoo ’ s unwavering commitment to innovation , quality , and customer experience , reinforcing its role as a star player in supporting Qatar ’ s vision for a connected future .
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