Intelligent CIO Middle East Issue 100 | Page 59

CASE STUDY

Aramex is a global provider of logistics and transportation solutions . With over 16,000 + employees across 70 + countries and 600 + offices , it has four major product verticals : international express for cross-border packages and parcels , domestic express for in-country parcel movements , freight forwarding whether by air , sea , or land across borders around the world , and logistics and warehousing , which help customers with customised storage and shipping solutions across the world .

Aramex was founded over 40 years ago and is today headquartered in Dubai , UAE . Given its asset-light business model , the company has a global reach and a competitive edge , which enables it to swiftly adapt to changing market conditions . It is publicly traded on the Dubai Financial Market .
Supply chain
The ongoing economic crunch has hit consumer demand , softening up express parcel volumes compared to previous growth trends within the industry . This , coupled with geopolitical issues and increased operating costs , has made the past couple of years challenging coming out of the pandemic .
The industry is at a tipping point , and there is an opportunity for players in the logistics and transportation space to revamp their business and organisational models .
Digitisation and the addition of capabilities can help differentiate and sustain in these conditions . Aramex has been implementing strategies to drive productivity in its operating model , enhance the premium customer experience , and develop new products that serve as growth levers , including acquisitions and other collaborative opportunities .
There are pain points that are serving as opportunities , and that shall help drive investment into innovation and transformation , which is exciting for Aramex .

THE COMPANY HAS SET THE BAR WITH ITS SUSTAINABILITY TARGETS AND IS COMMITTED TO ELECTRIFYING ITS FLEET BY

2030 AND HAS POWERED

MAJOR WAREHOUSES

WITH SOLAR POWER .

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