NEWS
Ooredoo to integrate Avaya ’ s contact centre and UC solutions into service offerings
Ooredoo Group announced a key partnership agreement with Avaya , a global provider in customer experience solutions , which will see Ooredoo integrate Avaya ’ s innovative contact centre and unified communications solutions into its service offerings for business customers across multiple countries .
By leveraging Avaya ’ s trusted technologies alongside Ooredoo ’ s connectivity and digital services , businesses will gain access to a comprehensive suite of solutions available on-premises , through the cloud , or via a hybrid model . These solutions enable dependable , secure , and scalable communications , empowering businesses to excel in today ’ s experience-driven economy .
Ahmad Abdulaziz Al Neama , Group Regional CEO Ooredoo said , “ As businesses increasingly compete in an experience economy , delivering exceptional , personalised experiences has become paramount . Through our collaboration with Avaya , we are providing a turnkey Digital Services solution for businesses , enabling them to deliver outstanding experiences across the entire customer journey .”
The partnership will equip Ooredoo ’ s business customers with the tools they need to delight customers and engage colleagues in an increasingly digital world . Avaya ’ s renowned solutions , trusted by millions of businesses worldwide , integrate advancements in communications , including voice , video , digital , and real- time collaboration , to upgrade business interactions and experiences .
The partnership will also make it easier for businesses to chart their own journeys to cloud-based communications . Whether opting for on-premises solutions or cloudhosted services , businesses can seamlessly extend their capabilities with Avaya ’ s cloud innovations , enhancing both employee and customer experiences with minimal disruption to daily operations .
Nour Al Atassi , Vice President , Service Providers , Avaya International said , “ Organisations across the region are seeking innovative communications solutions to engage customers and employees across multiple touchpoints . Our partnership with Ooredoo enables businesses to innovate at their own pace , supported by a marketdigital transformation expert . We are excited to collaborate with Ooredoo and create new possibilities in business communications .”
Ooredoo Qatar announces Microsoft 365 Business Basic , Business Standard , Business Premium promotion
Ooredoo Qatar announced a productivity-boosting promotion for its customers . Starting this month , businesses can take advantage of a special offer on Microsoft 365 Business Basic , Business Standard , and Business Premium Plans , a move set to increase the efficiency of businesses across Qatar .
Microsoft 365 is a suite of cloud-based productivity tools that combine the familiar Microsoft Office applications with powerful cloud services like OneDrive and Microsoft Teams , allowing businesses to create , communicate , and collaborate from anywhere on any device .
Microsoft 365 also includes comprehensive security features that help protect data across devices , providing peace of mind in an era where cybersecurity is paramount .
This special promotion , available for the next three months , is designed to complement Ooredoo ’ s existing portfolio of powerful business tools . Customers subscribed to Ooredoo services including Cloud Phone , Business Landline , Fibre or Mobile Broadband , Aamali Mobile , Vehicle Tracking , IoT Connect , Smart Wi-Fi and more , are eligible on an opt-in basis for the exclusive offer on Microsoft 365 business packs . Our customers can benefit from substantial savings on Microsoft 365 and the comprehensive package of business solutions .
Ooredoo empowers businesses to upgrade their digital infrastructure , providing the tools that are necessary for success in an evolving digital landscape . With this exclusive Microsoft 365 offer , Ooredoo Qatar reaffirms its dedication to advancing the digital capabilities of its customers , thereby contributing to the nation ’ s broader digital transformation goals .
Thani Al-Malki , Chief Business Officer at Ooredoo Qatar said , “ At Ooredoo Qatar , we understand that the right tools can make all the difference in today ’ s fast-paced business environment . That is why we are proud to offer this special Microsoft 365 promotion , enabling businesses to leverage cloud-based productivity tools like Outlook Email , OneDrive , Microsoft Teams , and Office applications .”
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