Intelligent CIO Middle East Issue 101 | Page 41

FEATURE : INNOVATION wherever they are needed . And it just helps you to build a better product ; and a more robust product helps you to build a better organisation .
“ I spend some time there , but there are others that do that . Because I get involved in many things , you do not ever want to have some key function or thing that is absolutely dependent on me . And that is actually just a good principle ,” says Colgrove .
Communication and feedback
Technical and product teams needs to be able to communicate horizontally and vertically while focussing on the best possible outcomes for the customer .
The hardest part in driving innovation inside the organisation is just keeping the lines of communication open . As you grow , there are a lot of product and sales managers that are engaging with customers . They come back with requests from customers , and then product management talks to customers and looks at the market and plans all these features .
When you are thinking about what projects are you going to fund and what are you going to put into the budget , there is all this stuff in the company aimed at taking feature requests from customers and the market and adding them .
So who is the advocate for improving the quality of the product , improving the resiliency , improving the performance , and making it easier for engineers to do their work ?
John Colgrove , Founder and Chief Visionary Officer , Pure Storage
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