Intelligent CIO Middle East Issue 103 | Page 11

NEWS

Infobip launches data centre in Saudi Arabia collocated with local provider , hosting process data within the country

Infobip , a global cloud communication platform , has launched its first data centre in the Saudi Arabia . This step emphasizes Infobip ’ s commitment to facilitating seamless digital interactions between businesses and their customers across preferred communication channels , in line with the ongoing digital transformation in Saudi Arabia and the region .

The data centre , collocated at local provider , will host and process data within the country , in line with international data security standards , such as ISO 27001 , ISO 27017 , and ISO 27018 . Infobip ’ s local data centre in Saudi Arabia will offer scalability and reliability to meet the evolving needs of businesses across various industries .
The establishment of Infobip ’ s first local data centre in Saudi Arabia ensures maximum data security for businesses . It also supports the digital innovation capabilities of local businesses and public sector enterprises in the market . Infobip offers a range of services in Saudi Arabia , including SaaS , Software as a Service , CCaaS , Contact Centre as a Service , CPaaS , Communication Platform as a Service , and Voice solutions .
Infobip ’ s latest messaging trends report indicates a 40 % increase in interactions over the WhatsApp Business Platform in Saudi Arabia , underscoring its position as the preferred channel among customers . Moreover , Infobip has witnessed a 50 % growth in interactions within the retail and e-commerce industry and 30 % increase in interactions within the finance industry in Saudi Arabia .
“ We are inspired by the ever-changing customer preferences and driven by the desire to elevate experiences for businesses and their customers globally ,” said Amsal Kapetanović , Country Manager Saudi Arabia .
“ The launch of our data centre in Saudi Arabia marks a significant milestone in our journey towards democratising global communications and digital interactions , enabling businesses to transform their customer relationships and increase loyalty .”

Aramex and Ottonomy to provide automated robot deliveries to King Abdullah Economic City

Emaar , The Economic City , the masterdeveloper of King Abdullah Economic City , KAEC , has signed an agreement with

Aramex , a global provider of comprehensive logistics and transportation solutions , to implement sustainable and value-added logistics solutions in KAEC to minimise environmental impact and enhance operational efficiency .
The agreement was signed by Sami Al- Najrani , Chief Operating Officer and Advisor to the Chairperson , KAEC ; and Mahmoud Asha , General Manager for Western Region , Aramex , on behalf of Abdulaziz Abdullah Al Nuwaiser , the General Manager , during a ceremony attended by numerous renowned personalities .
Rayan Albakri , Deputy Minister of Logistics Services at the Ministry of Transport and Logistic Services ; Mazen AlSaleh , Vice Secretary General – Economic Cites at Economic Cities and Special Zones
Authority , ECZA ; and Mansour Al Salem , the Managing Director of Emaar , The Economic City , attended this ceremony .
The first multi-compartment robot used for logistics operations , custom-designed by Aramex through the support of its partner Ottonomy , allows for multiple deliveries per trip , thus optimising overall operations and paving the way for cheaper delivery costs .
Moreover , robot deliveries follow optimal routes , avoid traffic and manoeuvre through congested urban areas with minimal disruption , significantly improving delivery speed and efficiency . In addition , since Bots are electrically powered and emit zero emissions , their integration would substantially lower carbon footprints .
Through the flexibility of scaling up and down the Bot fleet , it can additionally adapt to both peak and off-peak seasons . It also complies with traffic regulations with the use of advanced sensors and algorithms to efficiently identify obstructions and prevent collisions .
Mansour Al-Salem , Managing Director of Emaar , The Economic City , said : “ We seek to implement a variety of eco-friendly logistics solutions under this agreement , particularly Bot deliveries , which would be implemented for the first time in Saudi Arabia .”
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