Intelligent CIO Middle East Issue 105 | Page 38

TALKING

‘‘ business providers . It unites facilities , service , and asset management on a single platform , streamlining operations and eliminating data silos . Automation minimizes errors and frees up technicians . Clients can leverage a self-service portal for better transparency .

On the business front , acumen in continuity planning , risk management , and decisive leadership are essential .
Real-time data empowers data-driven decisionmaking , optimising resource allocation and service delivery . IFS Cloud equips Facilities Management and IT outsourcers to deliver superior services , work smarter , and stay ahead of the curve .
“ Facilities Management and IT outsourcing companies can cultivate regional loyalty by becoming ingrained in the local community . This means prioritising hiring and training local staff to understand cultural cues . They should stay compliant with regional regulations and adapt services to local preferences ,” indicates IFS ’ Jaswal .
Building strong relationships through open communication and responsiveness is key . Investing in community engagement through sponsorships or industry events fosters trust and brand recognition , solidifying their position as a valued local partner .
Business continuity management
In the realm of business continuity and disaster recovery , transformative strides are reshaping organisational resilience . Automation and AI optimise response times , predict disruptions , and reduce errors . Cloud-based solutions provide readily available , scalable infrastructure , fostering rapid recovery without on-premises constraints . Cyber resilience takes precedence , integrating advanced security technologies and robust incident response protocols .
“ Business Impact Analysis evolves with data analytics and risk assessments , allows for an understanding of potential disruptions . Disaster Recovery as a Service emerges as a flexible , cost-effective solution . In this ever-changing landscape , an agile , adaptive approach coupled with collaboration and a pervasive continuity culture ensures organisations remain resilient and prepared for any challenge ,” says Avinash Gujje , Practice Head for Infrastructure , Cloud Box Technologies .
Enterprises grapple with integrating innovations , facing complexity in merging new technologies with existing systems , talent shortages , and organisational adjustments . Overcoming resistance to workflow changes , ensuring data security , and justifying technology investments present considerable hurdles .
Issues like vendor management , legacy infrastructure , ethical considerations , and scalability further complicate the implementation landscape . Proactively addressing these challenges is vital for successful integration , sustained innovation , and maximising returns on technological investments .
Successfully navigating business continuity and disaster recovery applications demands a blend of IT and business proficiencies . Key IT skills encompass cloud computing expertise , cybersecurity knowledge , data management , and backup proficiency , as well as system administration and operations capabilities .
On the business front , acumen in continuity planning , risk management , and decisive leadership are essential . Additionally , strong business communication , strategic decision-making , and continuous improvement skills contribute to creating a success story from BC , DR applications , aligning them with overarching business objectives and fostering a culture of preparedness and adaptability .
The latest innovations offer diverse benefits for enterprises . Automation boosts productivity by freeing up time from repetitive tasks .
Failure of legacy applications
• Legacy applications have extended release and upgrade cycles .
• They are slow and less adaptable to customer requirements .
• Legacy systems experience more frequent and costly downtimes .
• Legacy applications pose higher security risks .
• They contribute significantly to an enterprise ’ s technical debt .
• Legacy applications often serve as critical business applications with monolithic architectures and software development practices .
AI and machine learning optimise processes , personalise experiences , and aid decision-making . Cloud computing ensures scalability and costefficiency , letting businesses focus on core activities .
“ Organisations should strategize for the future by embracing technologies and architectures conducive to ongoing innovation and adaptability . Modernised applications should be engineered to seamlessly integrate emerging technologies , respond to market trends , and capitalise on business opportunities ,” advises Gomaa . p
38 INTELLIGENTCIO MIDDLE EAST www . intelligentcio . com