Intelligent CIO Middle East Issue 105 | Page 51

FEATURE : ENTERPRISE SYSTEMS PERFORMANCE

IT no longer supports a business , IT runs the business

IT operations and management are crucial parts of every organisation , and their importance for the IT department is increasing in the same way that the importance of IT is increasing for the business . Sascha Giese at SolarWinds and Salman Ali at Riverbed Technology , share their perspectives on the importance of enterprises systems management and challenges ahead .

Today , businesses of all sizes can experience the elegance of modern applications , supporting their operational teams and delivering value . Presently , these applications and the technology stacks they depend on rarely fail .

But everyone has heard the statement : slow is the new down . When applications like online stores respond slowly , customers will move on and will be lost to the business . Hence , keeping a finger on the pulse of all critical systems is crucial .
IT operations and management are crucial parts of each organisation , and their importance for the IT department is increasing in the same way that the importance of IT is increasing for the business . It is that simple : IT supported the company in the past , but nowadays , it runs the company .
To continue providing value to the industry , all systems must perform at peak performance . Many solutions exist to support the IT teams in ensuring that this is the case . But sometimes , there are too many solutions .
“ I would not call monitoring , management , or observability beneficial . Instead , it is vital ,” says Sascha Giese , Global Technical Evangelist , SolarWinds .
The rapid rate of digitisation and transformational shifts to hybrid work , distributed cloud networks , and
Sascha Giese , Global Technical Evangelist , SolarWinds
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