Intelligent CIO Middle East Issue 105 | Page 7

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EDITOR ’ S NOTE

Greetings to the readers of Intelligent CIO Middle

East . On 19 July , CrowdStrike clients globally began experiencing system outages . Windows servers and virtual machines and endpoint systems failed with a blue screen of death and inoperable systems .
Following this outage , IT decision makers are required to organise their post event remediations into immediate , midterm and long-term programmes to help with planning , workload and stress management . In this month ’ s CIO Opinion , Gartner provides recommendations for IT and cybersecurity administrators , on how to manage their recovery operations , following the events of 19 July .
Industry executives also point out that , enterprises should never have auto-updates set in a live environment and always test an update in a safe environment before releasing it live to minimise potential risks . This global outage highlights the need for businesses to not blindly trust suppliers when it comes to updates .
This incident also highlights the importance of rigorous testing and staged updates for EDR agents . Normally , testing is done with every release and can take days to weeks , depending on the size of the update or changes .
And in this month ’ s cover feature we present how Abu Dhabi based , Emirates Steel Arkan , one of the largest regional steel and building material manufacturers , is consolidating its manufacturing and supply chain operations under a private cloud platform with data hosted in-country , integrating RISE with SAP and SAP S / 4 HANA , to boost manufacturing agility and sustainability .
Emirates Steel Arkan is adopting RISE with SAP to securely transition its mission-critical processes from its existing SAP ERP system to SAP S / 4HANA , with data hosted in-country .
Turn these pages to read more about the adoption of digital transformation across leading regional enterprises .
In this month ’ s Editor ’ s Question , we consider how regional enterprises should begin their enterprise-wide AI and GenAI journey of adoption with a business focus and what are some of the best practices that can be adopted ? Executives from HPE , Netskope , Dataiku , Kissflow , ServiceNow , respond .
Wishing you the best of business success in the month ahead .
Another risk is that end user enterprises might become hesitant to apply crucial updates , fearing similar outages . However , this approach would leave them more susceptible to cyber-attacks . It is absolutely vital that organisations do not overreact by avoiding updates .
Arun Shankar Managing Editor arun @ lynchpinmedia . com
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