EDITOR ’ S QUESTION
The shift to hybrid and remote work models has driven the need for enterprise solutions capable of building and managing digital environments that support distributed and scattered teams . These solutions must be flexible , scalable , and seamlessly integrate to meet the diverse requirements across teams , ensuring consistent and uninterrupted digital experiences for all employees .
Digital Experience Platforms , DXPs serve as the foundation for creating these environments , enabling organisations to build cloud-based Intranets and other digital solutions that support collaboration , content management , communication , and employee engagement across dispersed teams .
To enhance capabilities of Intranets , organisations must connect systems already in use , such as via Liferay ’ s unified interface platform that helps increase transparency and saves time .
To speed up integration of external systems , native connectors are commonly used ; Liferay DXP for example provides native connectors for Salesforce , Google Drive and Microsoft365 .
Enterprises must also create custom integrations via APIs and integration tools to integrate with other systems and quickly enable employees with access to content such as payroll , benefits information , and training materials . effectively engage with their work . Personalisation further enhances user experience , tailoring digital interactions to individual needs and preferences .
To fully leverage these enterprise solutions , organisations should adopt the following best practices for hybrid and remote work .
Centralised communication and system by emphasising on collaboration , information sharing , and continuous communication , ensuring all employees , remote or in-office are seamlessly integrated into the company culture and workflows .
Delivering personalised content and tailored experiences via content display , resources , tools , and messages relevant to their role , user attributes – thereby enhancing efficiency and productivity by aligning tools with individual work preferences .
Authorisation by roles , creating custom roles based on employee structure , assigning appropriate permissions , with employees able to access information and resources relevant to them .
Promoting collaboration across teams to maintain productivity and encourage innovation . Effective teamwork and idea-sharing are crucial for success in a hybrid work environment and hence the need for collaborative tools to ensure all employees contribute to achieving organisational goals .
In addition to these core functionalities , enterprise solutions must also focus on improving key areas such as onboarding , information accessibility , asset management and search capabilities , and providing personalised user experiences .
By integrating these practices with robust enterprise solution , organisations can effectively support and manage hybrid remote work team cultures , optimising both employee experience and operational efficiency . p
Efficient onboarding processes , faster access to information and streamlined asset management are essential for maintaining productivity and ensuring that employees , whether remote or in-office , can
YASMINE LAZAZI , ACCOUNT EXECUTIVE , LIFERAY MIDDLE EAST
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