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However , when it comes to opportunities for professional growth , and compensation , recognition , and benefits , Gen Z expectations in the Middle East fall short by more than five percentage points compared with the global average .
The study shows that 71 % of Gen Z respondents in the Middle East expect strong training and development from their employers , while 69 % prioritise diversity and inclusion , and 68 % want employers to demonstrate social responsibility and sustainability . Moreover , 68 % value support for work-life balance , and 67 % expect artificial intelligence and technology to enhance their job performance .
Genesys commissioned Savanta , to conduct a global survey of nearly 13,000 adults from four generations , Boomers , Gen X , Millennials , and Gen Z across five regions and 21 countries during February and March 2024 . This survey , part of the wider report titled Generational Dynamics and the Experience Economy , explored expectations , perceptions , and experiences as both consumers and employees .
In the Middle East , 1,336 participants contributed to the study , and the findings shared in this release focus specifically on insights from the Gen Z participants in Saudi Arabia and the United Arab Emirates , a group that consisted of 727 participants . p
Source : Generational Dynamics and the Experience Economy
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