FINAL WORD
Can AI agents accelerate AI implementation for CIOs ?
By embracing an agent-first approach , every CIO can redefine their business operations . AI agents are now the number one choice for CIOs as they come pre-built and can generate responses that are consistent with a company ’ s brand using trusted business data , explains Thierry Nicault at Salesforce Middle East .
AI is transforming work across industries and functions . Competitive advantage will be driven by adopting the right strategy , tooling and implementation . Salesforce has revealed a new platform called Agentforce , which allows enterprise organisations to create and deploy their own AI agents alongside human co-workers . Other enterprise software companies have followed suit indicating that technology giants are embracing a third wave of AI .
This is where autonomous AI agents will go beyond simply generating and analysing content . Agents take on tasks on behalf of business workers , as chatbots and copilots did in the first and second waves .
Despite believing AI will be as significant to their businesses as the rise of the Internet , more than half of AI projects led by CIOs do not make it through to completion , either because they are too expensive , do not show ROI fast enough , or cannot be trusted with customers and sensitive data .
CIOs are currently faced with numerous hurdles when implementing AI , which is why so few have fully implemented the technology within their organisation , citing an array of technical and organisational challenges , led by security and data infrastructure .
Just 11 % of CIOs , with their greater technical expertise and broader view of the organisation , say they have fully implemented AI , 18 to 38 percentage points less than
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