NEWS
Ooredoo Qatar partners with Infobip and Microsoft to introduce AI Hub
Ooredoo , Qatar ’ s telecommunications and ICT services provider , has partnered with Infobip , a global cloud communications platform , and Microsoft to bring conversational Artificial intelligence , AI Hub , to the Qatar market .
A recent industry event brought together key leaders from Qatar ’ s private and government sectors to explore how AI Hub can upgrade customer experiences and redefine engagement .
Three megatrends are reshaping today ’ s digital landscape : Generation Z and Generation Alpha ’ s strong preference for messaging over calls , the rapid adoption of AI in customer interactions , and the transformation of chat platforms like WhatsApp into super apps , with over 1.9 million active users now in Qatar .
At its core , Infobip ’ s AI Hub combines the power of OpenAI on Azure with rich messaging platforms , empowering businesses to seamlessly integrate AI into customer interactions and ensuring efficient , secure , and responsive communication that meets modern expectations .
Attendees gained invaluable insights through presentations by industry leaders from Infobip , Microsoft , and Ooredoo , along with a hands-on demonstration of AI Hub ’ s capabilities . The topics discussed included trends shaping conversational AI , the role of
Ooredoo announces launch of Ooredoo Flow for location analytics supported by TASMU Platform
Ooredoo , Qatar ’ s telecommunications and ICT provider , announced the launch of Ooredoo Flow , a state-of-the-art location analytics and intelligence solution , powered by the Ministry of Communications and Information Technology , MCIT ’ s TASMU Platform . The platform is designed to enhance strategic capabilities and improve operational efficiency for businesses across Qatar .
Ooredoo Flow Platform , is designed to meet the unique demands of Qatar ’ s evolving market , offering businesses valuable insights while maintaining a strong focus on privacy and data security . The platform provides organisations with anonymised , aggregated data through the broad coverage of Ooredoo network using its 4G and 5G services .
to better serve their customers without compromising individual privacy .
By leveraging TASMU Platform , Ooredoo Flow processes over 200 million data points daily , capturing data from more than 4.3 million unique devices , adhering to the highest ethical standards and fully complying with Qatari laws and regulations .
The introduction of Ooredoo Flow , powered by TASMU Platform , further highlights the company ’ s enduring commitment
Generative AI in B2B communications , and the advantages of Ooredoo ’ s and Infobip ’ s leadership in enabling next-generation customer experiences .
“ At Ooredoo , our collaboration with Infobip and Microsoft allows us to provide Qatari businesses with AI tools that redefine what ’ s possible in customer engagement ,” said Thani Al Malki , Chief Business Officer at Ooredoo Qatar .
“ We are thrilled to introduce AI Hub , a tool that will enable enterprises to connect more meaningfully with their customers , boost efficiency , and position themselves at the forefront of digital transformation .”
This strategic partnership and AI Hub ’ s capabilities align with Ooredoo ’ s ongoing mission to support Qatar ’ s National Vision 2030 by driving digital transformation and enhancing the country ’ s technological capabilities and infrastructure .
to innovation and its role in empowering businesses through cutting-Edge technology . By offering tools that enhance efficiency , security , and sustainability , Ooredoo continues to lead the way in Qatar ’ s thriving digital future .
Sheikh Ali bin Jabor Al Thani , CEO of Ooredoo Qatar , commented on the launch , saying , “ Our collaboration with MCIT ensures that Ooredoo Flow is not only a smart and secure solution , but also a crucial tool for advancing our nation ’ s digital transformation .”
Such data contribute to ensuring an understanding of key demographic trends , such as age , gender , and commuting patterns . This information empowers businesses to make informed decisions
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