EDITOR ’ S QUESTION

Cloud computing was met with the same mix of enthusiasm and trepidation in the mid-2000s , but flash forward two decades and it saved countless businesses from ruin during the pandemic . So let us learn some lessons from cloud migration and apply them to Generative AI .

Offered as a cloud-native service , Generative AI has the potential to attract adopters in a similar way – as an opportunity to convert investments from CapEx to OpEx , while still gaining benefits like enhanced productivity and lower costs .

Generative AI ingests data at a monumental rate . Its success depends upon it . But GCC regulators are clear on where , when , and how data can be used . Privacy laws in Gulf states are consumer-centric , and ecommerce business models are now so common that PCI DSS will also apply in most cases . And then there are international standards such as GDPR .

This focus on the safety of data reflects the early days of cloud adoption . Technology and business leaders dwelt long on the issue of trust and devised ways of amassing and analysing the required data to add value while still reassuring customers of its safety .

Generative AI ’ s adoption journey is no different to any other . It helps to familiarise your teams with foundational AI before branching out into Generative AI and its predictive intelligence , statistical analysis , and natural-language understanding capabilities .

As ever , rather than trying to figure out where to incorporate the latest and greatest , ask what business problem you are trying to solve first , and then figure out where Generative AI fits .

It is well known that the GCC faces a shortage in STEM skills , especially in AI . But those AI skills will be critical in understanding data lifecycles , AI regulations , and other areas .

Managing data for the purposes of training a largelanguage model is a tricky proposition . But once the right resources are in place , organisations will experience smoother transitions . p

Offered as a cloud-native service , Generative AI has the potential to attract adopters as an opportunity to convert investments from CapEx to OpEx .

They resolved these issues primarily by partnering with providers that gave the right guarantees and commitments to give confidence to cloud adopters .

Generative AI ’ s adoption is in the nascent stages but lessons from cloud computing are clear . Data management and security must be at the top of the corporate agenda .

SIMON MORRIS , VP SOLUTION CONSULTING , SERVICENOW

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