Intelligent CIO Middle East Issue 114 | Page 12

NEWS

OPSWAT announces opening of new Saudi office in Riyadh

( Left to right) Sertan Selcuk and Amjad Quteifan
The Academy’ s initiatives align with OPSWAT’ s global SAR 37.5 million scholarship programme, further reinforcing its dedication to addressing the growing demand for certified CIP cybersecurity experts in the country. The establishment of the Riyadh office is the beginning of OPSWAT’ s long-term growth plans in Saudi Arabia. The company is committed to expanding its footprint across critical infrastructure sectors capitalising on the increasing demand for advanced cybersecurity technologies and supporting Saudi Arabia’ s efforts to enhance its cybersecurity infrastructure and safeguard its digital economy.

OPSWAT, a global provider in critical infrastructure protection solutions, headquartered in Tampa Florida, announced the opening of its new Saudi office in the capital, Riyadh. The company reiterated its growing commitment to Saudi Arabia’ s rapidly expanding cybersecurity market and its alignment with Saudi Arabia’ s digital transformation initiatives.

The new Riyadh office will not only bring OPSWAT closer to its growing customer base but also support local talent development. Through OPSWAT Academy, the company aims to upskill Saudi cybersecurity professionals by providing certifications and training tailored to the region’ s unique needs.
As Saudi Arabia emerges as one of the largest and fastest-growing cybersecurity markets in the Middle East, OPSWAT’ s establishment of a local office reflects its dedication to supporting the nation’ s critical infrastructure resilience. Saudi Arabia’ s cybersecurity market is projected to reach SAR 38.25 billion by 2026, driven by increasing investments in digital transformation and heightened focus on information technology.
“ Saudi Arabia has become a cornerstone of OPSWAT’ s growth in the Middle East,” said Sertan Selcuk, Vice President of METAP and CIS Region at OPSWAT.“ The opening of our new office in Riyadh is a pivotal moment for OPSWAT,” said Amjad Quteifan, Regional Sales Director for Saudi Arabia, Central Gulf, and North Africa at OPSWAT.
OPSWAT has achieved a remarkable four-fold year-on-year growth in Saudi Arabia.

Almoosa Health deploys Salesforce Health Cloud and Marketing Cloud

Almoosa Health, a healthcare provider in Saudi Arabia, is deploying Salesforce Health Cloud and Marketing Cloud to enhance its communication and engagement with patients, aiming

to improve the patient experience and healthcare efficiency while boosting operational efficiency. The news follows Salesforce’ s recent announcement highlighting its plans to expand its presence in Saudi Arabia with new regional headquarters in Riyadh as more companies invest in Agentforce, the digital labour platform for enterprises.
Almoosa Health operates a network of 730 patient beds across the Eastern Province of Saudi Arabia and provides an extensive range of services, encompassing acute care, active rehabilitation, long-term care, home healthcare services, and pharmacies.
From 2025, Almoosa Health intends to expand across Saudi Arabia, including establishing a new hospital in Khobar. In line with its ambition to scale up its services, the company also wants to enhance its ability to serve patients, deploying advanced technology to manage patients’ healthcare journeys and improve the patient experience.
By deploying Health Cloud, Almoosa Health will gain consistent visibility of its patients across all channels of communication,
including face-to-face interactions, Whatsapp messages, email, and
Malek Abdulaziz Almoosa
telephone. This will give patients a more seamless, unified experience to support their healthcare journeys. It will also lead to operational efficiencies and improved patient relationships and retention, including a reduction in appointment no-shows.
Salesforce Marketing Cloud will help Almoosa Health to enhance its engagement with patients at scale, for example by communicating relevant healthy lifestyle recommendations that are personalised for them. The project will be implemented by technology partner, Arcsen.
Malek Abdulaziz Almoosa, CEO of Almoosa Health, said:“ As an internationally recognised healthcare provider, we are excited to deploy state-of-the-art AI-powered solutions from Salesforce to deliver the best possible engagement and health services for our patients, while maximising efficiencies across the group.”
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