Intelligent CIO Middle East Issue 118 | Page 35

FEATURE: MOBILE-FIRST AI SOLUTION

How Aster Clinics turned WhatsApp into a dental diagnostic tool

Aster Clinics and Logy. AI have developed a mobile-first AI solution that screens for dental conditions via WhatsApp, bringing clinical-grade diagnostics directly to the hands of UAE residents – no clinic visit required.

It begins with a simple‘ Hi’. No appointment, no clinic queues, no waiting room music. Just a chat on WhatsApp, three photos and a free dental health report – all in under two minutes.

This is how Aster Clinics is changing the way people think about visiting the dentist. In partnership with Indian healthtech company Logy. AI, the UAE-based healthcare provider has launched Smyl AI, an AIpowered dental screening tool that works entirely through WhatsApp.
The tool isn’ t a gimmick or a chatbot with canned replies – it’ s a clinically validated system that analyses dental images for signs of cavities, gum disease, plaque and other common issues. And it’ s accessible to anyone with a smartphone.
However, behind this seamless experience lies a complex and carefully designed technical system, developed over the course of months of collaboration among engineers, clinicians and user experience specialists.
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