FEATURE: MOBILE-FIRST AI SOLUTION
domestic workers. That meant it had to run on a platform people already use every day,” said Panchbhai.
“ But the constraints were significant – small file sizes, limited image quality and the need for the AI to operate within that flow.”
The Smyl AI flow also helps overcome common barriers that prevent people from seeking dental care. Aster’ s internal survey found that 80 % of residents experience dental caries, but only half go to the dentist when something hurts. And just 20 % get annual checkups.
This lag between early signs and action is something Smyl is directly designed to address.
Making AI work over WhatsApp? Easier said than done
WhatsApp may seem like an obvious platform choice, but it was also one of the most technically demanding parts of the project.“ We wanted this to work for everyone – from working parents and students to
To address this, Logy. AI designed a fully integrated backend capable of processing, analysing and responding within seconds. The system needed to be lightweight enough for a messaging application yet powerful enough to perform advanced AI analysis.
Language accessibility was another significant challenge – Smyl supports both English and Arabic, ensuring it caters to a broader population.
On the privacy side, the team implemented secure, encrypted communication protocols and ensured that the tool adhered to the UAE’ s data protection laws. Logy. AI is also ISO 27001 certified, reinforcing its ability to handle sensitive health data responsibly.
Measuring impact: More than just downloads
Beyond the excitement of launch metrics, the Aster team is focused on longer-term indicators. They’ re tracking how many users go on to visit a clinic, how
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