Intelligent CIO Middle East Issue 128 | Page 33

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Doctify, a platform for healthcare reviews and patient feedback, has announced its launch in Saudi Arabia, entering a market where patient choice and transparency are becoming central to how care is accessed and chosen.
The launch comes at a pivotal moment for the Saudi Arabia healthcare sector. Saudi Arabia’ s healthcare system is undergoing a structural shift, as care becomes more digital, more private, and increasingly shaped by how patients choose where to go.
As part of Vision 2030’ s Health Sector Transformation Program, the private sector is playing an increasingly important role in delivering care, while digital health adoption continues to accelerate.
As access to private, insurance-led healthcare expands, patients are becoming more active in how they choose providers. As the number of providers and options grows, visibility and reputation are playing a more central role in those decisions.
Doctify addresses this shift by giving patients access to verified reviews and peer-to-peer endorsements, helping them make more confident decisions about where to seek care. For healthcare providers, the platform offers structured, real-time patient feedback, supporting continuous improvement and stronger patient relationships.
KSA
MRI Software has been selected by Khadamat, a UAE-based integrated facilities management( FM) provider, to support the standardisation of facilities management operations across its growing portfolio in the United Arab Emirates. Established in 2007, Khadamat is a strategic joint venture between Solutions +( a Mubadala company) and Serco.
As FM providers in the Middle East face rising service expectations and increasingly complex portfolios, many are investing in cloud-based platforms to improve visibility, operational control and scalability.
Khadamat chose MRI Software’ s facilities management solution as part of its wider cloud strategy. The implementation will consolidate multiple help desks and FM systems onto a single SaaS platform, creating a more connected and consistent environment across the business.
The rollout of MRI’ s FM solution spans 15 client portfolios across the UAE. More than 500 site-based team members will use the platform to support day-to-day facilities management activities across multiple locations and contracts.
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