CONTENTS
ISSUE 13
32
Driverless cars: New cyber security challenge
Semi and fully-autonomous transportation and the
potential for driverless cars have become hot topics
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42
Cross-functional collaboration
Cognitive CRM: Customer engagement
Majed Othman Al Othman, Min. of Justice, KSA, talks
about the Ministry’s recent ICT implementations
Cognitive CRMs promise new possibilities, moving
organisations towards superior user experiences
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52
59
Intelligent Cabling
Intelligent Cloud
Intelligent Enterprise Security
Excel launches a residential/SoHo
networking product range
Business trust in cloud services
security decreasing, says report
Ransomware yields tremendous
profitfor cyber criminals
www.intelligentcio.com
INTELLIGENTCIO
3