COUNTRY FOCUS: BAHRAIN
ONE TO WATCH
G
ulf Air, the national carrier
of the Kingdom of Bahrain,
has announced the
rollout of a company-wide project
to deploy Skype for Business
across its world-wide offices to
enhance internal communication,
productivity and efficiency and
reduce communication costs while
affording the airline’s workforce
access to a more convenient and
cost-effective communication
solution.
The new solution enhances
remote-participation capabilities,
leverages all-new mobility
features in Windows 10 and Office
suite and streamlines Gulf Air
workforce collaboration, both
nationally and globally, enabling
instant data access that will
help effective delivery of quality
services to customers. With the
Skype for Business project, Gulf
Air also addressed its ongoing
requirement for a comprehensive
www.intelligentcio.com
solution to address mobile
computing needs and increase
overall productivity, while slashing
the company’s technology and
communication costs.
Dr. Jassim Haji, Director
Information Technology, Gulf
Air, said: “As a company with
international offices, we have a
great need for a convenient and
cost-effective communication
tool that our executive teams
and staff can use to make
calls, hold meetings and video
conferences, and also interview
new candidates, without leaving
their offices. Skype for Business
allows us to streamline our
services with enhanced mobility
and collaboration between our
staff worldwide. Moreover, in
the future this will allow our
front-liners to get closer to our
customers through a rich choice
of communication channels,
anywhere and at any time.”
The deployment of Skype for
Business is intended to facilitate the
business collaboration between Gulf
Air’s headquarters in Bahrain and
its outstation international offices,
saving time and cost while optimising
productivity.
Sherif Tawfik, General Manager,
Microsoft Bahrain and Oman said:
“Powerful tools like Skype for Business
are changing the way companies do
business and communicate with staff.
When you think about multi-national
businesses, it doesn’t get more
multi-national than an airline. Gulf
Air staff will now be able to enhance
productivity by being completely
mobile. They can take the office with
them, wherever they may be, getting
instant access to their work on the
Windows device of their choice, all in a
secure environment. We are confident
that Gulf Air’s deployment of Skype
for Business will enhance the user
experience and allow the national
carrier to streamline its services.”
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