AI as enterprise transformation

For Aditya Kaushik, CIO of ZMI Holding, AI is not simply a technology programme but an enterprise transformation journey. He explains how the company is moving AI beyond experimentation, combining trusted data, empowered employees and responsible governance to deliver measurable business value.

How would you describe ZMI Holding’ s AI journey today, and where has AI moved beyond experimentation into real operational use?

At ZMI, we describe AI as an enterprise transformation journey, not a technology programme. We began by identifying where the business could improve safety, operational efficiency, decision-making and performance, and then prepared our processes, data and people to support those outcomes.

AI has moved beyond experimentation in two ways. First, generative AI is now part of everyday work

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