Intelligent CIO Middle East Issue 14 | Page 28

TALKING BUSINESS

THREE WAYS TO AUTOMATE WORK ON-THE-GO

The great work your teams are putting out is what will help move your business forward. If you’ re part of a growing company, that acceleration can be exciting: new customers, new projects and a brighter future. The downside is that growth often brings complexity, writes David Whitton, General Manager of Kodak Alaris, Eastern Cluster( Middle East, Africa, East Europe, Turkey & Russia).

Today we create more information than ever before. In fact, current estimates predict that by 2020, 1.7 MB of new data will be created every second for every person in the world. A variety of businesses will be negatively impacted by the Era of Data Chaos. The key to harnessing the power of data is to simplify systems, so it’ s easy to extract the key information out of the noise and make better business decisions.

In a mobile and geographically dispersed world, work happens everywhere. Information needs to be entered into systems on the go and accessed at point of need without compromise. This is where web-based capture solutions can help. Here’ s how:
Start by getting paper out of the process Despite the widespread interest in digital technology, much of business is still conducted on paper. More than that, 46 % of businesses see the removal of paper processes as the single greatest opportunity for improvement of productivity. Relying on paper for your business processes means you’ re facing a lot of manual intervention. Hands are touching( and re-touching) documents in order to pass them to the right people, key information into digital systems and file them away for archival purposes.
When you catch those documents at the start of a process and convert them to digital, especially in high-touch customerfacing scenarios such as on-boarding, you can automate low-value, labour intensive activities. That puts your team’ s hands to more important work.
Many companies start their digital transformation by scanning documents and filing them away in digital archives. For some business requirements, that’ s what’ s needed. But to really unlock the power of your data, look to capture solutions that automatically extract critical information and connect to your business processes. Business data is instantly available where it’ s needed, to help make decisions to grow your bottom-line and boost your market competitiveness.
Next, consolidate inputs In a perfect world, no process would ever have exceptions. Every invoice would be submitted electronically. All new client applications would be submitted through one common web-form. We know that’ s not the case. We live in a multi-channel world, where our people and our customers communicate to us in lots of ways, and send us documents in lots of formats.
This is where a business could quickly get lost in data chaos. When documents
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