Intelligent CIO Middle East Issue 14 | Page 28

TALKING BUSINESS

THREE WAYS TO AUTOMATE WORK ON-THE-GO

The great work your teams are putting out is what will help move your business forward . If you ’ re part of a growing company , that acceleration can be exciting : new customers , new projects and a brighter future . The downside is that growth often brings complexity , writes David Whitton , General Manager of Kodak Alaris , Eastern Cluster ( Middle East , Africa , East Europe , Turkey & Russia ).

Today we create more information than ever before . In fact , current estimates predict that by 2020 , 1.7 MB of new data will be created every second for every person in the world . A variety of businesses will be negatively impacted by the Era of Data Chaos . The key to harnessing the power of data is to simplify systems , so it ’ s easy to extract the key information out of the noise and make better business decisions .

In a mobile and geographically dispersed world , work happens everywhere . Information needs to be entered into systems on the go and accessed at point of need without compromise . This is where web-based capture solutions can help . Here ’ s how :
Start by getting paper out of the process Despite the widespread interest in digital technology , much of business is still conducted on paper . More than that , 46 % of businesses see the removal of paper processes as the single greatest opportunity for improvement of productivity . Relying on paper for your business processes means you ’ re facing a lot of manual intervention . Hands are touching ( and re-touching ) documents in order to pass them to the right people , key information into digital systems and file them away for archival purposes .
When you catch those documents at the start of a process and convert them to digital , especially in high-touch customerfacing scenarios such as on-boarding , you can automate low-value , labour intensive activities . That puts your team ’ s hands to more important work .
Many companies start their digital transformation by scanning documents and filing them away in digital archives . For some business requirements , that ’ s what ’ s needed . But to really unlock the power of your data , look to capture solutions that automatically extract critical information and connect to your business processes . Business data is instantly available where it ’ s needed , to help make decisions to grow your bottom-line and boost your market competitiveness .
Next , consolidate inputs In a perfect world , no process would ever have exceptions . Every invoice would be submitted electronically . All new client applications would be submitted through one common web-form . We know that ’ s not the case . We live in a multi-channel world , where our people and our customers communicate to us in lots of ways , and send us documents in lots of formats .
This is where a business could quickly get lost in data chaos . When documents
28 INTELLIGENTCIO www . intelligentcio . com