Intelligent CIO Middle East Issue 14 | Page 30

TALKING BUSINESS short on time . Meetings and travel cut heavily into their schedules . And they can ’ t afford to lose time to legacy processes that delay progress .
The more a mobile worker can reduce mental space dedicated to overhead tasks , the better for the entire organisation .
Web-based capture enables mobile workers to snap photos of receipts on the road , and rely on the document management system to deal with them . The receipts are now in the right hands , and they can free themselves up to focus on what really matters .
DAVID WHITTON General Manager of Kodak Alaris , Eastern Cluster ( Middle East , Africa , East Europe , Turkey & Russia )
IN A PERFECT WORLD , NO PROCESS WOULD EVER HAVE EXCEPTIONS . EVERY INVOICE WOULD BE SUBMITTED ELECTRONICALLY . ALL NEW CLIENT APPLICATIONS WOULD BE SUBMITTED THROUGH ONE COMMON WEB-FORM . WE KNOW THAT ’ S NOT THE CASE . WE LIVE IN A MULTI-CHANNEL WORLD , WHERE OUR PEOPLE AND OUR CUSTOMERS COMMUNICATE TO US IN LOTS OF WAYS , AND SEND US DOCUMENTS IN LOTS OF FORMATS
enter a process in different formats and through different channels it ’ s tempting to either handle them as exceptions to a legacy process or in discrete silos . It ’ s more effective – and more impactful to your business agility – to integrate data from multiple sources upfront into a single business process .
A case : give mobile workers time back with web-based capture . People who are responsible for big picture objectives and client relationships are
Finally , centralise control and enable remote locations One of the most compelling reasons for implementing web-based capture is to lighten your IT department ’ s load . Web-based capture allows :
• Scalability : web-based capture solutions live in the cloud , so they don ’ t require the commitment ( or investment ) that comes with an on-premise solution . Scaling up or scaling down in number of users and other licensing factors is much simpler with this model .
• Remote Administration : IT support staff don ’ t need to install software locally or train users for each new process . Using a webbased tool means that drivers and applications can be deployed centrally in a fraction of the time .
The result ? Flexibility and speed for faster results The benefits to web-based capture for distributed teams and mobile workers are clear : improved customer experience and internal efficiency . Getting started with web-based capture is not difficult . Solutions like this can be set up and securely deployed wherever an Internet connection exists .
Web-based capture has established itself as a game-changer for increased revenue and for survival . Considering the clear connection to growth , what is stopping today ’ s leaders from investing in tomorrow ’ s technology ?
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