Intelligent CIO Middle East Issue 15 | Page 16

TRENDING

DRIVING BUSINESS TRANSFORMATION WITH THE DIGITAL CIO

The Digital transformation now permeates across all organisations and industries, giving rise to new business models, products and services. Likewise, this upward shift has also led to the transformation of several roles within an enterprise, specifically the CIO, writes Wael El Kabbany, Vice President, MENA and Eastern Mediterranean, BT Global Services.

Moreover, as the scope of what is digitally possible remains uncertain and is characterised by the lack of a blueprint, boardrooms expect their CIOs to be a driving force behind transforming business in innovative ways by combining business knowledge and in-depth technological expertise.

BT’ s recent global survey of more than 1,000 CIOs shows that CIOs are becoming ever more central to the boardroom and overall business strategy, in addition to leading strategic application of technology.
The creative use of technology plays a crucial role in not just transforming costs or business efficiency, but also in improving customer experience and enabling sustainable growth. It has evolved as a competitive differentiator influencing market paradigms.
CIOs have their eyes set on the most disruptive technology trends such as cloud, mobility, data and collaboration technologies. And network sits at the heart of this technology revolution and acts as the lifeline for businesses.
The disruptive impact of these trends requires a skill-set that embraces faster-paced change. The CIO and IT team are transforming to be more of innovators and an enabler than the command and control centre. Internally, they are also leading, leveraging and managing the rapidly growing ecosystem of partners and vendors. Flexibility around new business needs, faster adoption of technology trends and more agile working practices are now regarded as the CIO’ s crucial assets.
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