Intelligent CIO Middle East Issue 15 | Page 16

TRENDING

DRIVING BUSINESS TRANSFORMATION WITH THE DIGITAL CIO

The Digital transformation now permeates across all organisations and industries , giving rise to new business models , products and services . Likewise , this upward shift has also led to the transformation of several roles within an enterprise , specifically the CIO , writes Wael El Kabbany , Vice President , MENA and Eastern Mediterranean , BT Global Services .

Moreover , as the scope of what is digitally possible remains uncertain and is characterised by the lack of a blueprint , boardrooms expect their CIOs to be a driving force behind transforming business in innovative ways by combining business knowledge and in-depth technological expertise .

BT ’ s recent global survey of more than 1,000 CIOs shows that CIOs are becoming ever more central to the boardroom and overall business strategy , in addition to leading strategic application of technology .
The creative use of technology plays a crucial role in not just transforming costs or business efficiency , but also in improving customer experience and enabling sustainable growth . It has evolved as a competitive differentiator influencing market paradigms .
CIOs have their eyes set on the most disruptive technology trends such as cloud , mobility , data and collaboration technologies . And network sits at the heart of this technology revolution and acts as the lifeline for businesses .
The disruptive impact of these trends requires a skill-set that embraces faster-paced change . The CIO and IT team are transforming to be more of innovators and an enabler than the command and control centre . Internally , they are also leading , leveraging and managing the rapidly growing ecosystem of partners and vendors . Flexibility around new business needs , faster adoption of technology trends and more agile working practices are now regarded as the CIO ’ s crucial assets .
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