Intelligent CIO Middle East Issue 15 | Page 66

INTELLIGENT BRANDS // Mobile Technology
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Four steps to accelerate mobile collaboration for SMBs

Whether you have staff servicing customers a few miles from the office or joining a meeting from somewhere across the country, your workforce is rarely in the same place at the same time. And with an increasing number of employees working with team members across different remote locations, mobile unified communications and collaboration( UCC) solutions are a necessity, writes Hemayun Bazaz, Regional Manager, Channel Sales, Middle East and Turkey at HPN Aruba.

Customers globally are embracing UCC to accelerate their businesses – the UCC market is predicted to grow from $ 23.39 billion in 2016 to $ 42.72 billion in 2021.

UCC solutions like Skype for Business and Office 365 can help you accelerate business growth while also protecting your IT environments from security breaches with the increasing use of employee-owned devices. With mobile UCC solutions, your employees can take their office communications with them wherever they go. These solutions offer you faster, more efficient, and secure communications – regardless of location, time, or device. They also simplify voice, video, IM and file sharing for team members and accelerate decision-making when engaging with customers or partners.
To ensure the success of your Skype for Business deployment you need a wireless network solution that can optimize Wi-Fi network performance and availability and prioritize Skype for Business voice and video applications.
Supporting increasing smartphone and tablet growth To make the most of you Skype for Business investment and ensure a reliable experience for Skype for Business voice and video applications there’ s a good chance you’ ll need to upgrade your Wireless LAN infrastructure. There are cost-effective, reliable and high-performance wireless solutions including Wave 2 access points providing gigabit wireless speeds for your users to enjoy rich media on the go.
Enhancing the mobile user experience Employee and customer interactions are critical to the success of your business. A poor Skype for Business service quality can diminish user productivity, impact customer interactions, and
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