INDUSTRY WATCH factor involved for the implementation and maintenance? What I can say is that we moved from somewhere close to the first description I provided on an ICT function to where we are today in under two years during a period of rapid expansion and growth without spending a fortune. We completed that journey( some might call it a transformation) by looking at what we had, what the business needed, where it was going, what technologies and solutions were out in the market and bringing together the most appropriate solutions to meet our individual circumstances. Of course, we did a lot of research by speaking to a lot of people.
What would you say is particularly innovative about
WHILST IT IS TO BE EXPECTED FROM THE LIKES OF MICROSOFT, WE HAVE HAD JUST AS MUCH SUCCESS WITH NICHE PLAYERS LIKE NEXTHINK.... THEY CONVINCED US TO DO A POC, AND THE RESULTS EXCEEDED OUR EXPECTATIONS PROVIDING A LEVEL OF INSIGHT FOR OUR SERVICE DESK THAT WE DID NOT KNOW WAS POSSIBLE this project( s)? The most innovative thing we do is to find partners that are right for us. When we find them we engage frequently, constructively and collaboratively with them to get the most out of their products for our business. We have done this with both the larger organisations, such as Microsoft and AutoDesk, and smaller ones like Gigwerks and Nexthink. In each case we meet frequently, we discuss the needs of our business with them and explore opportunities and areas where they can assist. In most cases, we engage in a Proof of Concept( PoC) to prove that we can achieve our objectives before committing.
Whilst it is to be expected from the likes of Microsoft, we have had just as much success with niche players like www. intelligentcio. com INTELLIGENTCIO
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