Intelligent CIO Middle East Issue 20 | Page 35

FEATURE: SDN "Customers are adopting network virtualisation using VMware NSX because they want security, agility, efficiency, and rapid time to market," says VMware’s Al Omari. The Middle East’s biggest inhibitor for adoption of virtual networks is awareness and education. that point, I went and spoke to some of our biggest sponsors and coaches in the market place. I said what should we do and the advice I received is, there are too many vendors who are building these products. There is no dearth of these. But there is not one single proper system integrator who can stitch all this together." "Many organisations are reluctant to virtualise their networks because they do not fully understand the business benefits that come from the investment, or how to refresh their workforce skills to enable virtualisation," adds Al Omari. Since then the industry has evolved and Vyas points out that there are now over 1,000 network virtualisation vendors in the fray. But he has no second thoughts about the position that Tech Mahindra chose to adopt at that time. Stitching it together As a $4 billion plus, global system integrator in the business for the last 20 years, Tech Mahindra is not new to restructuring itself to meet changing market needs. In the past, Tech Mahindra has done reality checks and chosen to remain focused on its core competency of providing solutions for the communication industry. When the hype cycle for software defined networking and network virtualisation got underway four years ago, Tech Mahindra was again at a cross- road. With only four global vendors in the early fray at that time, Tech Mahindra needed to choose whether to go down the product build-up route or the solution implementation route, and sought advice from its global customer base. Explains Manish Vyas, Group President CME, Chief Executive Network Services at Tech Mahindra, "When the VNF and SDN hype cycle was going on three-four years ago, we had also built our own products. We started bidding and we even started getting shortlisted. At www.intelligentcio.com "Almost all regional operators are looking for virtualisation functions as the main or optional requirement." "I think there are enough vendors with enough capabilities to make network virtualisation happen. Our value proposition in the marketplace is ‘I want to be the sheriff in town that can integrate everything’," he explains. An important development has been the entry of Tech Mahindra as a Platinum partner into the global Open Network Automation Platform alliance. Other key Platinum partners in the alliance include AT&T, Bell, China Mobile, China Telecom, Cisco, Ericsson, Huawei, IBM, Intel, Nokia, Orange Telecom, Tech Mahindra, VMware, and ZTE. In order to build sustainable demand for its forward-looking integration services around software defined networking and network virtualisation, Tech Mahindra has selected the open source integration approach. "Rather than building our own products we have the ecosystem of partners. We are partnering with mainstream vendors like VMware, Red Hat, Intel and also with Affirmed Networks and others," says Vyas. Other than championing open source, another initiative by Tech Mahindra is to bring agility to telecom service providers by dismantling their monolithic structures and leveraging virtualised network functions. Tech Mahindra has built a micro-services platform as a base to disintegrate business functionality, away from monolithic systems into a micro- services level, leaving behind the legacy only for a statement of records. "The statement of innovation will be the new micro-services. Now that is the change, the true- blue change transformation," points out Vyas. Another change is the move towards an outcome defined services model, and typically that means Tech Mahindra is investing ahead of the telecom service providers. "Commercial models have changed, and in some cases, we initially start with the investment, but everything is paid for. If anything, it is only going to become more mainstream," continues Vyas. ¡ INTELLIGENTCIO 35