Intelligent CIO Middle East Issue 20 | Page 68

INTELLIGENT BRANDS // Software for Business How software can make your business scheduling more efficient Specialist software can have an enormous impact on the profitability of your businesses by improving the efficiency of your scheduling operation. To increase responsiveness to your customers if is worth considering moving away from spreadsheets and towards advanced scheduling tools. Here Roch Gauthier, Senior Director, Product Management, AspenTech. Writes about the importance of plant scheduling. P roduction scheduling is one of the most important disciplines within process manufacturing. Crucially, the scheduler is the linchpin to customer satisfaction and operational efficiency. Daily decisions made in this vital function influence outcomes, including what to make and when, which ultimately impacts customer orders and bottom-line profitability. keep the operation running according to plan and meet internal and external commitments. When industry leaders look to gain every possible competitive advantage in business, scheduling is a key area that needs to be given greater precedence. With every corrective and timely adjustment to the manufacturing schedule, the scheduler delivers enormous benefits, including high levels of customer service and responsiveness, fulfilling order commitment promises, manufacturing cost savings and optimised inventory management. Investment in the discipline and empowering schedulers with specialist cutting-edge software has shown to reap an enormous uplift in production efficiencies and overall profitability whilst simultaneously driving improvements in customer service levels. Frequently fluctuating production, restrictions in material transport and storage, unforeseen customer demands, changes to plans and complexity are just some of the daily, around the clock challenges for plant schedulers today. The continual management of constant change places tremendous pressure on schedulers to ensure they 68 INTELLIGENTCIO With the increasing complexity in today’s market, executives need to view scheduling as a vital part of the business decision-making process and elevate its status within the organisation. What-if? Many organisations experience late shipments and production problems due to poor scheduling. Detailed schedules can be difficult to create and update when using the wrong tools and in many situations, problems occur at the scheduling level due to an inability to easily visualise the immediate cause- and-effect consequences of schedule changes and their longer term ripple effects into the future. Schedulers need to be able to react quickly, consider multiple ‘what-if’ scenarios and adjust their production schedules accordingly in order to keep production aligned to the plan and achieve customer and internal stakeholder commitments. Poor production scheduling can result in huge losses. The majority of schedulers use less powerful solutions, such as Excel spreadsheets, which may have been adequate in the past, but struggle to meet the needs of companies looking to distinguish themselves in the marketplace by being a responsive and reliable supplier to their customers. Typically, the scheduler spends many unproductive hours creating an initial weekly schedule and expending additional time every day manually modifying and adjusting the schedule in response to actual production and logistical events and changes in demand. With limited time and cumbersome tools, most schedulers’ goal is to develop a feasible near term schedule. Additionally, the inability to see the whole production picture results in ambiguity for setting an effective operational strategy. A myopic view of future events prevents the scheduler from identifying medium to longer term potential issues. However, an www.intelligentcio.com