Intelligent CIO Middle East Issue 28 | Page 65

CASE STUDY T he LuLu Group, based in the UAE, has been using SAP software to support its core business functions for over 10 years. However, due to its strong growth, the old system needed to be replaced to keep pace with the increasing dynamics and complexity in modern retail business. “Data was distributed on various systems and we needed to consolidate the application landscape in order to support our business users with real-time analytics for fast decisions, as well as streamlining our entire IT and supply chain processes,” said Madhava Rao, CIO, LuLu Group. “Beside cost reduction for our IT and SAP operation, we also wanted to be able to optimise our internal processes and data centre operations.” Therefore, the LuLu Group decided to gain the business values that innovative in- memory technology and SAP HANA offer for such a dynamic retail giant. In the first phase of the project, it became an early adaptor of Business Warehouse on HANA to improve the analytics capabilities. critical business functions,” said Rao. “It was the natural choice to aid the on-going development of the business.” In phase two, the company migrated its core SAP ERP System to Business Suite on HANA as one of the early adopters in the Middle East. Fujitsu Integrated System PRIMEFLEX for SAP Landscapes with HANA provides a pre-defined, pre-integrated and pre-tested combination of servers, storage, network connectivity and software from Fujitsu and specialist partners, such as NetApp and SUSE, to ensure the highest quality and fast time to value. The LuLu Group was eager to exploit the new HANA capabilities and to increase performance for IT, so it was looking for a trusted advisor who could deliver an end-to- end journey to HANA. It asked Fujitsu, a pioneering SAP HANA partner, to help design and roll out this path to the HANA digital core. “Fujitsu Integrated Systems provide an innovative, HANA ready and future-proof SAP solution that is a stable, scalable, fast and absolutely flexible environment for our Powered by the FlexFrame Orchestrator software component, it facilitates the operation of SAP applications, SAP databases and the SAP HANA platform and makes it faster and more effective. It simplifies the management of complex SAP environments, optimises planning and operation and change management. Thus, the LuLu Group’s IT environment is future-proofed for years to come. WE CAN NOW GET ANALYTICS AND COMPLEX REPORTING WITHIN SECONDS INSTEAD OF HOURS. “The Global Fujitsu SAP Competence Center located in Walldorf, Germany, was with us every step of the way from design to implementation to post-go-live support,” said Rao. “The entire project of the Business Suite on HANA implementation took 15 weeks but the migration itself was carefully planned so there would be minimal downtime. “We took a ‘big bang’ approach and migrated our entire SAP ERP landscape in a 17-hour period.” Every aspect of the LuLu Group’s SAP business operations, including HR, finance, logistics, transportation and www.intelligentcio.com INTELLIGENTCIO 65