NEWS
Avaya commends Kuwaiti customers for driving
knowledge economy at Experience Avaya Kuwait
A
vaya, a leading global business
communications company, has
commended the commitment of
organisations in Kuwait to driving
development of the nation’s knowledge-
based economy by leveraging technology.
Avaya honoured leading customers for their
innovative deployments of its next-generation
communications solutions in key industry
sectors, including banking, retail, aviation, oil
and gas, financial services and healthcare.
The customer awards were the highlight of
the Experience Avaya Kuwait event, which
took place on March 12 to 13 in Kuwait
City. The awards recognised outstanding
organisations in their sectors that have
used Avaya’s customer experience and
unified communications solutions to
increase operational efficiency, enhance
team engagement and deliver superior
customer experiences.
During Experience Avaya Kuwait, the
following companies were recognised:
• Kuwait Finance House: Contact Centre
Customer of the Year, financial services
• Kuwait Oil Company: Unified
Communications Customer of the Year
for Oil and Gas
• Kuwait Airways: Contact Centre
Customer of the Year for Aviation
• MH Alshaya Co: Unified Communications
Customer of the Year for Retail
• Al Jahra Hospital: Unified
Communications Customer of the Year
for Healthcare
• Gulf Bank: Avaya Loyalty and Commitment
Kuwait has announced its commitment to
building a sustainable, knowledge-based
economy in its New Kuwait Vision 2035, which
focuses on the contribution of the private
sector. Avaya has active partnerships with
many of the leading systems integrators in the
country, working with enterprises of all sizes.
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SAS earns top honours at Arab Best Awards 2017
for a second time running
A
laa Youssef, Managing Director
– Middle East at SAS, was
awarded the Arab Best Award for
the second year in a row. Held at
the Hilton London Hotel in London,
Youssef was among 100 CEOs
awarded at the ceremony.
Established in 2016, the Arab
Best Award aims to recognise
innovation and excellence in
the Arab world across three core
areas: government, business and
community contribution; and was
attended by several ministers,
renowned CEOs and other
prominent Arab personalities.
Alaa Youssef, Managing Director – Middle
East as SAS (left) receiving his award
www.intelligentcio.com
The winners were selected according
to a 17-point criteria based on
the ABAEC Merit System, such as
alignment to strategic business goals,
leadership style and innovation and
learning among others.
As a long-recognised leader in
analytics, SAS has been leading
the way in enabling organisations
towards finding new and creative
ways to address issues surrounding
business sustainability and digital
preparedness. This commitment
and concerted effort has led Youssef
to being honoured for leadership,
innovation and performance at the
Arab Best Award.
Commenting on his win, Youssef
said: “It is an honour to represent
SAS at such a prestigious event
for a second time. This award is
an important milestone for our
company. SAS is the leader for
the regional analytics industry,
and our commitment to deriving
actionable insights from data across
all industries is an essential part of
achieving this success.”
INTELLIGENTCIO
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