Intelligent CIO Middle East Issue 29 | Page 62

CASE STUDY S EWA is a government organisation dedicated to serving the people of Sharjah, UAE, by fulfilling their electricity, water and gas needs. The organisation’s goal is to safely and reliably deliver electricity, water and natural gas in line with stringent quality standards using the most advanced technologies available, under the supervision of highly skilled workers. SEWA has the distinction of being the only utility to achieve the ISO 50001 certification in the Middle East 62 INTELLIGENTCIO FEATURES IN KODAK ALARIS SCANNERS . . . ‘LISTEN’ FOR A TELL- TALE CRUMPLING SOUND AND IMMEDIATELY STOP THE SCANNING PROCESS TO PROTECT PAPER AND THE INFORMATION IT CONTAINS. region. As part of its digital transformation project SEWA wanted to modernise its records management system, reduce information retrieval time and promote faster decision making. It also wanted to minimise the cost of storing and handling physical documents and enable staff to focus on mission-critical functions. This is because when government records are well managed, SEWA can save money, reduce wasted time and easily share knowledge within and across its organisation. Kodak Alaris has been instrumental in helping SEWA digitise massive volumes of documents, which has increased productivity and enabled staff to retrieve information in seconds rather than days. www.intelligentcio.com