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ISSUE 32 // www . intelligentcio . com

Operational efficiency

Saudi enterprise adopts cloud ERP to serve as a platform for growth and enhanced productivity

Reliable infrastructure

Cabling vendor delivers highspeed network at Lebanese shopping mall

Beat the opposition

How hospitality operators can use technology and outshine the competition

Plain sailing

Nakilat , the company that operates the world ’ s largest fleet of vessels transporting liquid natural gas , gains safe and reliable data communications from secure virtualisation solutions .

IN-DEPTH ANALYSIS | LATEST INTELLIGENCE | REGIONAL IMPLEMENTATIONS

With the world ’ s largest fleet of vessels for transporting liquid natural gas demanding secure and reliable data communications , Nakilat turned to Citrix to provide secure virtualisation and streamline IT operations through Citrix NetScaler .

The enterprise , which is also known as the Qatar Gas Transport Company and operates what has been described as a ‘ floating pipeline ’ carrying Qatari gas around the world , adopted the company ’ s solutions to establish secure access to information from anywhere around the globe .

Citrix XenApp establishes reliable access over satellite links for vessels at sea , helping save time and money by sharing access to information and applications with users from partner organisations .

Citrix NetScaler provides secure access to Nakilat ’ s on-premises resources , including Microsoft SharePoint and SAP .

Nakilat uses Citrix XenApp to virtualise its core business applications so that remote and joint-venture users have access to Nakilat information and resources . NetScaler interoperates seamlessly with Azure ID Management to ensure security for all users .

Our other case study in this issue looks at how an enterprise based in Saudi Arabia has adopted Epicor Cloud ERP to improve operational efficiency and serve as a platform for business growth .

Epicor Cloud ERP has been adopted by Vinnell Arabia , a US military doctrine-based training , logistics and support services organisation based in Saudi Arabia , to improve operational efficiency .

The move has enabled Vinnell Arabia to consolidate its accounting and procurement systems on to a single-pane platform and minimise human error by automating several manual and semi-manual processes .

In addition , it has improved the speed and accuracy of reporting for audits and upgraded employee skillsets with respect to automated business processes .

On this month ’ s cabling pages we look at how a high-profile mall in Lebanon turned to cabling vendor R & M to deliver reliable and future-proofed infrastructure .

Retailer ABC was keen to ensure the best shopping experience for customers at its newest mall ABC Verdun .

ABC decided to invest in a state-of-the-art cabling infrastructure with the result that key systems are now efficiently run on the highspeed cable network , enabling everything from in-store payments to mall security and even systems that optimise its 1,700 car parking spaces .

Our Industry Watch feature focuses on hospitality . There ’ s no doubt that every hotelier wants their establishment to remain competitive and information technology can certainly assist operators in gaining an advantage over their competitors .

Intelligent CIO spoke to two industry experts ( Graeme Kane , Hospitality Business Development Manager , Middle East , Mediterranean and Africa at Aruba , and Monzer Tohme , Regional Vice President , Middle East and Africa , Epicor Software ) to discover how operators in the hospitality vertical can remain at the cutting edge of customer service . We look at what the ‘ hotel of the future ’ can be expected to bring you and the good news is technology will make sure your comfort and convenience will be a number one priority .

We bring you all the usual features and news from around the region .

Enjoy the read ! www . intelligentcio . com INTELLIGENTCIO

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