Intelligent CIO Middle East Issue 32 | Page 7

NEWS Dell Technologies Customer Solution Center launches in the UAE organisations collaborate, innovate and validate their efforts towards digitisation. Designed as a state-of-the-art technology hub to drive business innovation, the customer solution centre was officially opened by: Marius Haas, President and Chief Commercial Officer at Dell EMC; Aongus Hegarty, President, Europe, Middle East and Africa at Dell EMC; and Mohammed Amin, Senior Vice President, Middle East, Turkey and Africa (META) at Dell EMC. D ell Technologies has launched its first customer solution centre demonstrating its strength in enabling and shaping organisations across Middle East, Turkey and Africa (META) to lead the frontlines of innovation. Established in Dubai, the customer solution centre showcases the industry’s most comprehensive portfolio of technologies, from the edge to the core to the cloud, and aims to help regional The customer solution centre is designed to serve as a state-of- the-art technology hub for the META region. It provides a trusted environment wherein world-class IT experts collaborate with customers to explore, test and prove end-to-end solutions and share best practices, that can help drive business outcomes and create a competitive advantage. In addition, the customer solution centre global network enables remote connectivity, which offers the ability to engage customers from any location. Similarly, the centre provides customers with easy access to the whole portfolio of Dell Technologies’ solutions and ensures customers receive appropriate expertise and resources at every level to achieve their business objectives. ///////////////// Older generation in UAE at risk from cyberthreats A report has found that older Internet users in the UAE are increasingly under threat from cyberattacks. According to new research by Kaspersky Lab and B2B International, users aged 55-plus are becoming more digital dependent, prompting family members to become increasingly worried that they are not taking the necessary security precautions. However, with 22% of people in the UAE not doing anything to protect their older relatives, these concerns are not translating into action, potentially leaving loved ones in danger as a result. According to the research, the majority (84%) of users aged over 55 are now accessing the Internet at home several times a day and 44% are spending a minimum of 20 hours a week on the Internet. Indeed, as of the second half of 2017 this age group owned an average of four connected devices per household, including two computers and two mobile devices. Despite the many benefits offered by these levels of connectivity, family members have concerns that their older relatives are not taking the necessary precautions to protect themselves when online, with 58% of people worried for the safety of their digitally connected elders. And, with 64% of Internet users admitting that their older relatives have suffered an online threat – including falling victim to an online scam (20%), encountering malware or viruses (17%) and being spied on by malicious software (19%) – this fear is well founded. INTELLIGENTCIO 7