Intelligent CIO Middle East Issue 33 | Page 41

////////////////////////// A ccording to our latest research, over half of the industrial workforce is aged 35, and a third is over 40. As the baby boomers born in the 1940s and 1950s start to retire, this means that the manufacturing, lumber, distribution and retail sectors look set to suffer from a lack of sufficiently-skilled staff in the next 20 to 30 years. This means there is a brewing knowledge gap on the factory floor. The pressure is therefore on businesses to both upskill existing employees and also attract young people with the right knowledge, if they are to get fit for future growth. However, employers are struggling to find people with the skills they need, even for entry-level jobs. Many are therefore turning to technology to find the answers to boost efficiencies where human resource is low, and also to encourage more young recruits to consider a role in industries that may be perceived as less exciting. How can technology help businesses tackle the knowledge gap? Implementing new technology and ways of working can help businesses maintain and improve production levels. Realising this, 41% of businesses are already implementing some form of robot technology. For example, Amazon now has 45,000 robots in its warehouses and Dacia’s factory in Romania uses 800 robots to make a new car every 54 seconds. Because robots can automate repetitive tasks, they are an effective way of relieving a strained workforce from manual or difficult labour (54%), can free up people to work on more creative tasks (40%) and can optimise processes faster and more effectively than humans (34%). In order to make the most of the latest innovations in workplace robotics and AI, businesses are also rapidly putting up to dat e IT infrastructure in place. For example, cloud-based enterprise resource planning (ERP) solutions like Epicor ERP, can be crucial to co-ordinating robot workflows and sharing data between machines and humans across multiple digital platforms. Indeed, around a fifth (19%) of businesses questioned in our study agreed that they www.intelligentcio.com Terri Hiskey, Vice President, Product Marketing, Manufacturing at Epicor Software “ TECHNOLOGY, INDEED, IS CLEARLY ONE OF THE KEYS TO PLUGGING THE BURGEONING KNOWLEDGE GAP IN INDUSTRY. rely on a single core business system to manage everything. In the Industry 4.0 world, ERP solutions can moreover provide businesses with the ability to input and manipulate data, making advanced analytics easier to manage. This allows users greater visibility of the information generated by machines, robots, and AI algorithms on the factory floor, or across the supply chain. INTELLIGENTCIO 41