Intelligent CIO Middle East Issue 33 | Page 65

CASE STUDY A s one of Egypt’s leading pharmacy chains, El Ezaby Pharmacy, needed a strong IT landscape to support its complex and wide-reaching operations. Its legacy IT infrastructure was proving inadequate to the task, so the company made the decision to switch to SUSE Linux Enterprise Server for SAP Applications. The SUSE solution cut the IT administrative burden, helping El Ezaby Pharmacy focus on delivering fast, reliable services for its customers. Overview OVERVIEW Established in 1975, El Ezaby Pharmacy is recognised as one of Egypt’s leading providers of health and personal care products. With nearly 40 years of experience serving the Egyptian community, El Ezaby maintains a nationwide network of 90 branches (and counting), multiple warehouses and one baby centre. Challenge CHALLENGE With almost a hundred branches across Egypt and the Middle East, and a complex network of assets to maintain, El Ezaby Pharmacy needed a robust IT infrastructure capable of supporting its complex day-to- day operations. However, the company’s existing solutions were proving inadequate to the task. Haitham El-Ghamry, IT Director at El Ezaby Pharmacy, said: “Our previous systems were being outpaced as the company continued to grow. Our database was proving too small for the size and complexity of our inventory. The slow speed at which the system could be updated also hindered the reliability of our business processes. “That was what initially led us to choose SAP Applications, as a means of managing our business more effectively. “After that it just made sense to adopt SUSE Linux Enterprise Server. It came highly recommended from the vendors we spoke to, and it had the level of compatibility we needed to integrate our entire IT landscape.” El Ezaby Pharmacy also saw opportunities for further efficiency in server virtualisation, knowing the SUSE solution was compatible with VMware technology. OUR PREVIOUS SYSTEMS WERE BEING OUTPACED AS THE COMPANY CONTINUED TO GROW. Solution SOLUTION After consulting with SAP, as well as evaluating a number of hardware options, El Ezaby Pharmacy decided to adopt the latest version of SUSE Linux Enterprise Server for SAP Applications, running on HPE hardware. “SUSE Linux Enterprise Server felt like the natural choice for us,” said El-Ghamry. “With SAP’s recommendation we really had our homework done for us, and HPE provided robust hardware that integrated well with our existing infrastructure. We chose the most recent version of the SUSE operating system because we wanted to start using SAP S/4 HANA, which had the www.intelligentcio.com INTELLIGENTCIO 65