Intelligent CIO Middle East Issue 33 | Page 67

CASE STUDY scalability needed to keep up with our business growth .”
The company also decided to take advantage of server virtualisation , with support from the SUSE team . “ We saw VMware as a means of reducing administrative burden and speeding up

THE SUSE SOLUTION HAS HELPED MAKE OUR IT LANDSCAPE MORE STABLE , MORE

FLEXIBLE , AND MORE EFFICIENT .

for SAP Applications ,” said El-Ghamry . “ The SUSE solution has helped make our IT landscape more stable , more flexible , and more efficient , and with the SUSE team ’ s support we are confident that we can continue to deliver our core products and services to the high standards our consumers have come to expect .
“ We believe in SUSE because our technology must be the latest and most effective , if our business is to match the El Ezaby Pharmacy slogan : ‘ Your Health Partner .’”
Why did you decide to adopt the SUSE Linux Enterprise Server for SAP Applications ? the system overall ,” said El-Ghamry . “ We were impressed by how quickly the SUSE team was able to get our existing servers virtualised , and how quickly they were up and running .”
El Ezaby Pharmacy was able to move from two physical servers to four virtual ones for its SAP Applications , all within just 30 minutes .
“ The support from the SUSE team has been excellent ,” said El-Ghamry . “ We view that as one of the key benefits of adopting SUSE Linux Enterprise Server , as well as the reassurance of knowing the solution was compatible with our entire IT landscape out of the box .”
Results
RESULTS
Since implementing SUSE Linux Enterprise Server for SAP Applications , El Ezaby has seen a significant decrease in IT administrative workload , leading to faster , more reliable services for its customers . “ The system moves much faster now ,” said El-Ghamry . “ The virtualisation of our IT infrastructure means we can perform the same tasks much more rapidly , and the SUSE solution scales up more easily than our previous system .
“ The SUSE operating system provides a stable platform for our core SAP Applications , and since we made the upgrade we ’ ve been able to install updates much faster . That has massively reduced our risk of downtime , as well as reducing our IT workload more generally .”
El Ezaby Pharmacy ’ s IT team had previously been forced to spend six hours every weekend updating its database and security software , but with SUSE Linux Enterprise Server it is now able to make those updates within just 16 minutes each week .
This represents a huge efficiency gain for the company , with guaranteed availability helping ensure smooth , uninterrupted service for its customers . The VMware architecture also has its own failover servers , an important safeguard against service disruption .
“ Overall , we are very happy with our decision to start using SUSE Linux Enterprise Server
It provides superior customer service by increasing performance and scalability for mission-critical SAP HANA ERP solutions supporting the central distribution company and 127 plus branches , also it just made sense to adopt SUSE Linux Enterprise Server .
The solution came highly recommended from the vendors we spoke to , and it had the level of compatibility we needed to integrate our entire IT landscape .
We chose the most recent version of the SUSE operating system because we wanted to start using SAP S / 4 HANA which had the scalability needed to keep up with our business growth .
How did the new SUSE solution help you cut your IT administrative burden and focus on customer service ?
Since implementing SUSE Linux Enterprise Server for SAP HANA Applications , El Ezaby has seen a significant decrease in IT administrative workload , leading to faster , more reliable services for its customers . And the SUSE solution scales up more easily than our previous system . The SUSE operating system provides a www . intelligentcio . com INTELLIGENTCIO
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