FEATURE: CIO PRIORITIES
//////////////////////////////////////////////////////////////////////////
A new year will soon be
upon us but what new
tech trends should CIOs
expect to see in the next
12 months? We speak to
industry experts from
Dimension Data, Opengear
and Fortinet who make
their predictions.
D
imension Data has launched
its Tech Trends 2019 report
developed by its team of
technology experts. It identifies
fundamental industry trends that will come to
define the business technology landscape in
2019 – essentially covering those issues CIOs
need to be aware of in the next 12 months.
It certainly appears as if 2019 will be very
eventful with the pace of change as rapid
as ever: In the report, Group CTO Ettienne
Reinecke claims that 2019 will finally see
Digital Transformation become a reality and
predicts a spate of industry-wide disruption
as innovative companies see long-term
projects bear fruit.
In further good news for CIOs, the report
predicts that game-changing technologies
like AI, Machine Learning and robotic process
automation will start to reach maturity.
Reinecke said: “Until now, our industry has
spoken about innovative technologies
somewhat theoretically, without providing
a clear picture of how these powerful new
innovations will be used. Think analytics,
Machine Learning, Artificial Intelligence,
Blockchain and containers, just to name a few.
“That’s starting to change. The application
of disruptive technologies is becoming more
pervasive and their adoption is growing
steadily. We’ll see the most innovative
companies showing off truly impactful
examples of Digital Transformation in action
in 2019 with many more coming to market
over the next three years.
“They will then become so firmly embedded
in the core processes and technologies we
use that we’ll consider them commonplace.
2019 is the year that trailblazers will pull-
away from fast-followers and we start to see
significant power shifts across industries.”
The whitepaper, Tech Trends 2019, has been
developed by Dimension Data’s technology
experts and identifies five further trends that
will come to define the business technology
landscape in 2019 which include:
Robotic process
automation will reshape
customer experience
The exponential growth in robotic process
automation – such as Machine Learning,
AI and heuristic neural networks – will give
companies the ability to combine scenarios,
increase understanding and make real-time
predictive decisions about their customers’
needs and behaviours.
Infrastructure will become
programmable from end to end
Companies will start subscribing to multiple
cloud platforms and increasing their use of
Tech trends
CIOs need to be aware
of in 2019
44
INTELLIGENTCIO
www.intelligentcio.com