Intelligent CIO Middle East Issue 37 | Page 67

CASE STUDY Connection density is another area where exhibition centres are among the most demanding environments. “In some instances, we have up to 5,000 people, each with an average of three devices, in a single hall or conference centre. And the first thing they do on arrival is to connect these devices to the network,” stated Al Marzooqi. Deploying World-Class Infrastructure To deliver seamless coverage across the 73,000 sqm facility, ADNEC deployed 436 indoor and 14 outdoor 801.11ac Access points (APs) in a specially designed small cell configuration for high-density support. The APs were connected to 7200-series Aruba Mobility Controllers and ADNEC implemented Aruba AirWaveto to proactively monitor wireless health and performance and gain granular visibility and reporting capabilities across its network. Aruba’s local team also delivered dedicated design, planning and logistics support. “Before a single AP was ever installed, Aruba delivered a comprehensive design based on heatmaps, and presented a clear plan for product delivery and implementation. This meticulous planning was essential, given the mere three weeks we had to complete the entire installation,” explained Chaudhuri. Aruba’s rollout plan, combined with the plug- and-play nature of its APs, made it possible for all 450 APs to be installed in just 15 days, leaving sufficient time for the systems to be thoroughly tested in preparation for its first real-world trial. Success from the get-go Just weeks after the Wi-Fi overhaul, ADNEC hosted the World Future Energy Summit, featuring 850 exhibitors from 40 countries and hosting high-profile dignitaries including leaders of the UAE. “It was a data-intensive event that presented a rigorous real-world test, and Aruba came through with flying colours. We didn’t have a single instance of AP failure and even with over 8,500 simultaneous connections, no complaints about performance or coverage were raised,” said Chaudhuri. www.intelligentcio.com POST-EVENT FEEDBACK WAS VALIDATION OF THE SUCCESS OF THE WIRELESS PROJECT. A message from the CEO Shortly after this massive success, Al Marzooqi received a personal letter of appreciation and a call from his Group CEO. “He had personally attended the event and noted the remarkable change over previous years. His appreciation was a validation of the outstanding achievement ADNEC and Aruba accomplished together in such a short period,” said Al Marzooqi. Post-event feedback was validation of the success of the wireless project. It showed an increase in Wi-Fi satisfaction among all stakeholders to 95% – a vast improvement over the exhibition centre’s previous 70- 80% average. Performance and innovation unleashed The company has raised Wi-Fi speeds from 5Mbps to 150Mbps for its free service and can finally meet and exceed the SLAs set for the premium service offered to exhibitors. Aruba also gives ADNEC confidence that when it sees expected spikes of up to 15,000 simultaneous connections, users will face no degradation in performance. Everything under control He has also seen his team’s workload reduce significantly as Aruba’s Mobility Controllers centralise management and enable auto- configuration and update of all APs across the entire expanse of the venue via a single user-friendly dashboard. Unexpected areas for innovation “We can now extend the performance of our 1Gbps leased line right down to the end-user. While Wi-Fi performance and reliability had prompted the undertaking, ADNEC now runs its communications, security systems, CCTV, digital signage, and payment terminals on the Aruba Wi-Fi platform. “This unlocks the true potential of our connectivity investment and opens up a host of new possibilities for improving and introducing services,” said Chaudhuri. AirWave’s granular monitoring capabilities allows the team to streamline operations as Chaudhuri explained: “When visitors congregate in a single location, it can INTELLIGENTCIO 67