CASE STUDY
“O
ur business communicates
almost 100% through email,”
says IT Director Manoj
Gopalakrishnan. “We have to store email
records for a long period to protect our
business from claims and litigation. We
also need to be able to quickly and easily
search for information from these archives
at any time. One lost email could result in
not having adequate backing or supporting
information when faced with a claim.”
This means that any email Al Abbar sends or
receives needs to be immediately archived
and easily discoverable when needed, a
requirement that their previous solution was
unable to provide.
“Another challenge we experienced with
our previous solution was the cost of
storage. Being a project driven company,
we store communications relating to each
project for the full duration of the warranty
and compliance period, so our storage
requirements are massive. We were spending
approximately US$75,000 to US$100,000
per year on NAS storage alone, which was
not sustainable. Also, finding a particular
email was time-consuming and inefficient,”
says Gopalakrishnan.
Given the importance of this data, keeping
it secure and available was also essential.
Finding the right email security provider and
continuity service was also an important need.
Al Abbar first adopted the Mimecast Cloud
Archive for unlimited email archiving and
e-discovery services. This gave them a central
repository of corporate data that is 100%
available and stored for 99 years in the
Mimecast cloud, a fully secure, encrypted,
immutable and redundant system.
The e-discovery capabilities streamlined
governance and compliance, giving end-users
access to the fastest search in the industry.
“Not only was the interface user-friendly
but the email discovery and retrieval
process was simple and instantaneous,
allowing us to immediately hand over
all communication records to our legal
department when needed.”
Gopalakrishnan says his high storage costs
immediately fell away when adopting
Mimecast, resulting in massive cost savings
for the company. “Because Mimecast’s
storage is elastic, it can scale with the
CONFIGURATION
WAS A PIECE
OF CAKE.
business as our needs change. Also, the
unlimited data storage and recovery period
was appealing to us because most vendors
only offer a five-year recovery period.
Mimecast’s approach was straightforward
and addressed my business requirements.”
The value of Mimecast’s email archiving
and discovery solution naturally led Al
Abbar to implement other Mimecast
services, such as advanced email security
services, including Targeted Threat
Protection and Large File Send.
Before using Targeted Threat Protection, Al
Abbar used several email gateway solutions
and an on-premises email spam and
filtering solution.
“Despite our investment in numerous
solutions, together they were ineffective
against various malicious emails that made
it through the gateways, filters and into our
network,” says Gopalakrishnan.
“We’ve removed all these solutions since
switching to Mimecast and we’ve effectively
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