Intelligent CIO Middle East Issue 45 | Page 35

A PUBLICATION Providing Unparalleled Technology Intelligence ISSUE 45 // www.intelligentcio.com Spotlight on Jordan Developing up- and-coming technological talent Accelerating digitalisation Steel company benefits from backup solution Data centres Providing the backbone for business Streamlining onboarding Bank ABC employs biometrics from Jumio to streamline and speed-up digital onboarding, putting customers in control. Intelligent Hybrid Technology Partner Intelligent ITSM Partner Global ICIO Knowledge Partner Intelligent Threat Management Partner Intelligent Education Partner Global Innovation Partner Intelligent Data Security Partner Intelligent Partner Enterprise Firewall Partner Intelligent Banking & Finance Partner Intelligent Access Management Partner EDITOR’S NOTE W elcome to the latest edition of Intelligent CIO magazine. Have you ever been frustrated by the amount of time it takes to open a bank account? This usually involves taking the effort to make a special trip into a bank only to embark on a time-consuming and laborious process. The good news is that this frustration is set to end with the adoption of biometrics within the banking sector for quicker and more secure onboarding. This month’s cover story features an in- depth look at how Bank ABC, which provides banking services through its network of retail outlets in Jordan, Egypt, Tunisia and Algeria, has benefited from implementing Jumio’s Identity Verification solution. Bank ABC’s integration of Jumio’s Identity Verification enables the bank to verify online customers by having them first capture a picture of their government-issued ID with a smartphone and then take a selfie, with certified liveness detection functionality. This has achieved the aim of eliminating the need for customers to visit branch offices when creating new banking accounts and achieving seamless and quicker customer journeys for accessing banking services securely. Jumio’s mission is to make the Internet a safer place by protecting the ecosystems of businesses through cutting-edge online identity verification and authentication www.intelligentcio.com services that quickly and accurately connect a person’s online and real-world identities. and cost with Commvault HyperScale and Commvault Complete Backup and Recovery. Not only do Jumio’s solutions onboard good customers faster and maintain compliance, they also fight fraud, since most fraudsters prefer not to have their likeness captured by a company they’re attempting to defraud. Previously backup was a challenge with underlying technology scattered across different environments and running on ageing hardware. Turn to p58 to find out more, including what Yousif Almas, the bank’s Group Chief Digital Officer, has to say about it. In this month’s Country Focus we take a detailed look at how leading technology companies are targeting the country’s up- and-coming talent in an attempt to increase the skills base of Jordan. Orange Jordan and Huawei Jordan are both enthusiastic about the country’s potential for technological development and have been working to provide its young people with programming skills required by the market. As a result the company has implemented Commvault HyperScale to support its digitalisation ambitions and safeguard its manufacturing operations. We speak to Mohammed Azam, IT Infrastructure Head at Emirates Steel, about the benefits of the implementation which include ease of installation and use. As usual we have the latest news from around the region and your favourite features. If you would like to be included in the magazine feel free to email me at mark@lynchpinmedia.co.uk and don’t forget to visit www.intelligentcio.com/me/ for daily updates. The importance of such projects is illustrated by the fact that job opportunities that may arise in Jordan as a result of technology are likely to reach 10,000 over the next five years. No surprise then that progress is being made on this front with so much at stake. Turn to p48 to find out more. This month we also take a look at how steel producer Emirates Steel has reduced its risk Mark Bowen Editor INTELLIGENTCIO 35