INTELLIGENT BRANDS // Software for Business
POWERED BY
alkhalij enterprises relies on Epicor
ERP to modernise processes and
improve decision making
/////////////////////////////
Leading UAE industrial distributor selects Epicor ERP
to improve on-time delivery and customer satisfaction
while reducing materials wastage and inventory costs.
E
picor Software Corporation, a global
provider of industry-specific enterprise
software to promote business growth,
has announced that alkhalij enterprises LLC,
a leading distributor of industrial spare parts
and maintenance products, has deployed
Epicor ERP across the company’s 13 locations
in the Middle East and Africa region.
With its robust workflows, Epicor ERP has
enabled alkhalij enterprises to automate
business processes and implement industry
best practices across departments. These
improvements have had a significant
impact on the organisation, most notably in
procurement and shipping.
The company is now leveraging the system’s
strong suite of reporting capabilities, taking
advantage of real-time, accurate data, to
improve day-to-day decision making.
Bhatia added: “With Epicor ERP, I can
essentially create a stream of data and apply
controls to ensure that users only see the
data relevant to their function. With just a
few clicks, any employee can then use this
stream of data to easily create customised
reports and dashboards based on their
requirements. This allows us to make more
informed business decisions faster, and
ultimately, serve customers better.
72
INTELLIGENTCIO
M
Y
CM
MY
Hesham El Komy, Regional Vice President,
Middle East, Africa and India (MEAI), Epicor
Software Corporation “With Epicor ERP serving as the backbone of
our business, I am confident that it gives us
a significant competitive advantage. It’s the
right platform for our business growth.”
“A further major advantage of the solution is
that it is very intuitive and easy to navigate,
something that was important given
that everyone in the company – from the
warehouse to the back office – needed to be
comfortable with using the solution. Finally,
as with most IT investments, cost is a major
factor and Epicor provided the best value for
our business.” Hesham El Komy, Regional Vice President,
ME, Africa and India (MEAI), Epicor Software
Corporation, said: “Tight inventory control
and dispatch are arguably the two biggest
critical success factors for any distribution
business. Investing in a modern ERP platform
will give the company the confidence to
focus on business strategy – rather than
business processes – to grow profitably.” n
Improved processes for ordering and
receiving materials and managing expiry
dates for several products like lubricants and
welding equipment, means the company has
reduced materials wastage and inventory
costs. Implementing Epicor ERP has also
enabled alkhalij enterprises to eradicate
shipment errors and significantly improve
on-time delivery and customer satisfaction.
Finally, due in large part to Epicor ERP, the
company has been able to apply for, and
achieve, ISO 9001:2015 certification.
Kapil Bhatia, Director of Operations and
Business Development at alkhalij enterprises
LLC, said: “Epicor ERP met 75% of our
business needs right out of the box. This
was a game changer, because our previous
‘closed-box’ environment meant we were
reliant on the vendor for even the smallest
customisations. So, the fact that Epicor ERP
allows us to easily customise the solution for
last-mile functionality, was a key factor for us.
C
www.intelligentcio.com
CY
CMY
K