Intelligent CIO Middle East Issue 46 | Page 12

NEWS Oman Air conducts training on digital ticket system ITA reveals number of cyber blackmail cases in Oman O man Air has conducted workshops for its travel agents in Muscat and Salalah following the launch of an updated system for digital ticket distribution. The New Distribution Capability (NDC) has resulted in the modernisation of a 40-year- old data exchange standard for ticket distribution developed before the Internet was invented. With the new NDC platform, the travel agents will now have more opportunities to engage directly with the airline. Oman Air’s Global Distribution Team organised workshops, along with technology partner TPConnects, to ensure that the travel agents are well versed with Oman Air’s NDC enabled direct distribution. Umesh Chhiber, Senior Vice President – Revenue Optimisation, Pricing and Distribution, said: “Oman Air generates significant revenue from travel agents and this is projected to grow further. The travel agency community is evolving to adapt to new consumer’s needs, thanks to opportunities brought by modern technologies. “Oman Air has heavily invested in NDC enabled Offer and Order Management and Distribution through TPConnects and is geared up to meet the needs of our travel agency community to satisfy the changing expectations of how our consumers shop, book and pay.” T he Information Technology Authority (ITA) in Oman has reported that 607 cases of cyber blackmail have occurred since January 2019. The motivation for cyber blackmail was found to be divided into three types: the desire to obtain material gain, sexual gratification or revenge. The figures reveal that the age group between 15 to 45 years was the most exposed to cyber blackmail representing 53% of registered cases. Men were more likely to be targeted, representing 70% of cases. The blackmail itself was found to originate from both inside and outside the Sultanate, with the domestic blackmail often committed by people who are known to the victims. In the whole of 2018, the ITA recorded 1,414 cases of cyber blackmail and 1,479 cases during 2017. As a result of the problem the ITA has urged different segments of Omani society to address the issue. The ITA advises those who have been blackmailed to inform the relevant authorities, including the Royal Oman Police, public prosecution authorities or Oman Computer Emergency Readiness Team (OCERT) at ITA. 12 INTELLIGENTCIO According to authorities, blackmail victims should avoid: • Contact with the blackmailer even when subjected to severe pressures • Transfer of funds or disclosure of bank card numbers • Arguments with the blackmailer and not to threaten them with the police The ITA recommends keeping correspondence, conversations or any kind of letters to be used as evidence against the blackmailer later. www.intelligentcio.com