A
PUBLICATION
Providing Unparalleled Technology Intelligence
ISSUE 46 // www.intelligentcio.com
Avoid ‘analysis
paralysis’
Gaining
insights for
commercial success
GITEX
preview
The
countdown
starts here
Business
advantage
Bank
improves network
performance
In good health
Abdali Medical Center, a member of the Clemenceau Network, benefits
from a clinical information system from global health platform Cerner.
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EDITOR’S NOTE
W
elcome to the latest edition
of Intelligent CIO magazine.
This month’s cover features
Paul Casterton, Chief Information Officer
at Abdali Medical Center, who tells us how
the medical enterprise has implemented a
clinical information system from global
health platform and innovation
company Cerner. The result was that the bank obtained
greater visibility and central control over its
IT infrastructure. across an entire business – including
customer service and demand planning –
and, ultimately, profits.
Muthuraj speaks about his journey in the last
two years with UAB, his IT governance and
service delivery initiatives and how they have
resulted in business-oriented culture changes
in IT support. The centre is a member of the Clemenceau
Network, the organisation behind the
Clemenceau Medical Center in Beirut,
and is also affiliated with Johns Hopkins
Medicine International. With the incredible growth in data
becoming increasingly difficult to manage,
IT leaders need to find ways to use it to
provide insightful information. Fortunately,
Hesham El Komy, Regional Vice President,
Middle East, Africa and India (MEAI), Epicor
Software, is on hand to tell us how to avoid
‘analysis paralysis’ caused by data overload
and apply analytics to data. As usual we have the latest news from
around the region and your favourite
features. If you would like to be included
in the magazine feel free to email me at
mark@lynchpinmedia.co.uk and don’t forget
to visit https://www.intelligentcio.com/me/
for daily updates.
We hear how technology is making a big
impact on the health sector automating its
end-to-end clinical and business processes.
Of course, the wealth of data collected is
being utilised to improve patient care with
the aim of delivering world-class and cost-
effective care.
You can find out more by reading our
detailed case study by turning to page 58.
Elsewhere, we look at how United Arab Bank
turned to ManageEngine for support when it
needed to improve its network performance.
On page 55 we talk in-depth to Karthikeyan
Muthuraj, Head of IT Service Delivery
and GRC at the bank, who tells us how
ManageEngine has helped it improve its
network performance as well as its service
and operations management.
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On page 40 he explains how better visibility
can result in more accurate decision making.
Mark Bowen
Editor
He says: “With decision-making so pivotal
to driving business growth, information
overload represents a worrying development.
Making the wrong decision can have serious
negative implications for the bottom line,
especially when it comes to adapting an
export strategy or initiating a new business
plan without appropriately reviewing if there
is any potential impact on profit margins.”
He concludes by saying that applying
analytics to data, decision-makers can swiftly
access insights that will enable them to
make the right choices to improve operations
INTELLIGENTCIO
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