INTELLIGENT BRANDS // Mobile Technology
Etisalat brings UAE’s first
smartphone self-service
vending machine to Abu Dhabi
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Etisalat launches pilot project with first location at
ADNOC Distribution’s service station.
E
tisalat has launched a smartphone self-
service vending machine that is a ‘first-
of-its-kind’ for the UAE by partnering
with ADNOC Distribution, a leading fuel
distributor and convenience store operator
in the UAE.
The machine will allow customers 24/7
access and a five-minute turnaround time to
buy a smart phone automatically.
The launch is part of a pilot project
implemented by the two entities to ensure
the provision of high-quality services and
deliver an enhanced customer experience.
The first machine is available at the ADNOC
Distribution’s service station located on the
Abu Dhabi Corniche.
Sultan Mohamed Al Dhaheri, General
Manager, Etisalat Abu Dhabi, said: “We are
delighted to be partnering with ADNOC
Distribution in this pilot project to promote
and make the availability of Etisalat mobile
products and services at a prime location in
Abu Dhabi.
Etisalat has continuously focused on
creating an efficient and enhanced retail
environment to provide digital services to
give our customers an enriched experience.
“The launch of the UAE’s first self-service
vending machine at ADNOC Distribution’s
service station reaffirms our strong
commitment to innovation and adopting
the latest retail technologies to deliver
digital and a seamless shopping experience
for customers.”
Eng Saeed Al Rashdi, Acting CEO, ADNOC
Distribution, said: “We are always looking
to provide our customers with innovative
services through our national network of
service stations. This vending machine is a
great example of a new fast-track service
being made available to serve the needs of
today’s digital world.
“Our customers are not just filling up with
our range of fuels – they are shopping in
our Géant Express and ADNOC Oasis stores,
eating in our Oasis Cafés and are using
our range of additional services from lube
change to car wash.
“Innovations such as this smartphone
vending machine are retail additions that we
welcome at our service stations.”
The vending machine provides a range
of selected handsets and accessories for
both Android and iOS. When prompted, a
customer inserts his or her Emirates ID card,
checks the personal information displayed
on the screen, enters or modifies the mobile
number and selects the item and the
payment method.
Both cash and credit cards are accepted.
The machine will dispense the product and
receipt at the end of the transaction. n
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