CASE STUDY
A
s a society we are undergoing the
Fourth Industrial Revolution that as
the World Economic Forum defines
it, is a new chapter in human development,
enabled by extraordinary technology advances
that are driven by Digital Transformation. witness an integration of technology into
all aspects of how healthcare providers
interact with patients, society and
regulators. The results achieved through
such integration are radical and can disrupt
entire operational models.
Such a revolution will touch all aspects of
our lives and healthcare is no different.
Digital Transformation in healthcare will Medcare is already opting for Digital
Transformation at many levels within the
organisation, having already introduced
www.intelligentcio.com
chatbots for front office procedures of
booking appointments, and rescheduling and
cancelling of appointments when required.
The Robotic Process Automation
implementation by Finesse and UiPath for
the Insurance Eligibility Process at Medcare
will be the next big step in the company’s
journey of transformation and help provide
a customised solution for even better
INTELLIGENTCIO
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