Intelligent CIO Middle East Issue 47 | Page 84

GET TO KNOW In this position as a manager, the key is to help the sales teams across MEA to be successful. My role is also to advise the product teams to develop the product with new features demanded by our customers. connecting trading partners. Currently, less than 10% of the invoices globally are managed electronically and there is a growing demand from tax authorities to control indirect tax to reduce tax gaps. To summarise, my management philosophy is to humbly add my experience and knowledge of the market to help both our customers and employees to be successful in what they do. I believe that many governments need to build infrastructure to facilitate pure electronic exchange of trading documentations and develop basic regulation for access points to operate in What do you think is the current hot technology talking point? I think the hot topic not anyone wants to talk about is the role of humans in the future world of AI, Robotics and massive data analytics. I think there are a good number of ethical discussions around the use of technologies and these have already begun. How do you deal with stress and unwind outside the office? I am a family man. Enjoying time with my wife or catching up with my daughters back in Europe helps me to unwind. Apart from that playing music and swimming are two of my passions. If you could go back and change one career decision what would it be? I would not change any. I have learnt a lot from all my career experiences, good or bad. That is the beauty of this journey: you take decisions and need to manage the consequences of these decisions. The only thing I would change are those days when I was not focused on managing the consequences but kept revisiting the decision. What do you currently identify as the major areas of investment in your industry? My current company Pagero operates in the electronic trading document space. We believe in a world of interconnected networks, similar to the mobile phone network, where there are no obstacles 84 INTELLIGENTCIO both B2G and B2B space. Those investments will also bring significant benefits to companies who will improve the quality of information they input in the ERP systems, improving their analytics, providing real time insights and optimising costs of trading transactions. What are the region-specific challenges when implementing new technologies? There are still some challenges with the access to reliable communications in many countries in MEA especially Africa. The diversity in terms of rules and regulations can also be a barrier but I can see significant steps in the right direction recently. At Pagero, we facilitate trading by assisting companies to stay compliant in the countries they operate. “ MY CURRENT POSITION AS MD FOR PAGERO IS ONCE AGAIN A MARKET EXPANSION CHALLENGE FOR A PRODUCT THAT IS AHEAD OF THE TIMES IN MANY MARKETS. but I see my role moving from an instigator (educating the market about the benefits of the technology we provide) to a facilitator (assisting companies to solve some of their business problems while helping them to have a global reach) as we grow the business across the region. What advice would you offer somebody aspiring to obtain C-level position in your industry? I would rather mention the advice I was given by one of my previous CEOs. He told me to focus on making everyone around me (customers, partners, employees) successful and by doing that I would build a successful career for myself. n What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months? I am just 60 days in the role so its still early days