Intelligent CIO Middle East Issue 48 | Page 29

PROJECT UPDATE BAHRAIN Batelco has signed an agreement with Avaya whereby Batelco will offer Avaya’s leading portfolio of Contact Centre and Unified Communications solutions on an as-a-service basis through a cloud offering hosted in Bahrain. The agreement was signed by Batelco General Manager Enterprise Division, Abderrahmane Mounir, and Avaya Vice President, Middle East, Africa and Turkey, Fadi Hani, at GITEX. UAE Serco Middle East, a leading provider of essential public services, has announced that it is delivering a turnkey infrastructure and facilities management solution for The Galleria on Al Maryah Island in Abu Dhabi. As part of their five-year contract, the company will handle all maintenance of the existing and expanded asset covering everything from specialist infrastructure systems through to operational elements such as security and valet services. www.intelligentcio.com INTELLIGENTCIO 29