Intelligent CIO Middle East Issue 49 | Page 31

+ EDITOR’S QUESTION IAN BANCROFT, VICE PRESIDENT AND GENERAL MANAGER, EMEA, SECUREWORKS ///////////////// W hen you fail to take the most basic of cybersecurity precautions, you are risking your company, employee and customer data. Losing company data can cost you your job and leaving your employee data unprotected can cost you staff loyalty; but failing to protect your customer’s data is even worse. It can cost you your company’s reputation. Sophisticated hackers can now dodge most defences, and the number of ways an attacker can gain entry to a system is expanding as organisations embrace Digital Transformation. With this perfect storm of smart hackers and increasingly digital companies, data breaches are a huge issue for organisations. In fact, 32% of organisations reported experiencing a cybersecurity breach in the last 12 months, according to the 2019 Cyber Security Breaches Survey. Without a clear security measure that adapts to an ever-changing cyber world, you will leave yourself unprotected from the risks www.intelligentcio.com associated with a data breach, including explaining to stakeholders why their sensitive information was compromised. A data breach that was caused by poor cyber- hygiene will result in public scrutiny which will leave an everlasting dent in reputation. The period after a data breach is often a stressful one for companies. Resources are spent on effectively handling the crisis, not to mention the time and money spent on the aftershock. These expenses include members of the IT and security teams improving their security solutions from a future attack; management and HR conduct awareness training for employees; and the crisis communications team speaking to customers, stakeholders and the general public to earn back trust. The loss of consumer trust, plus increasingly aggressive regulators setting record fines for data breaches should be a strong incentive for organisations to clean their ‘cyber-hygiene’. A good cybersecurity strategy needs to go beyond the basics to offer protection and support before, during and after a breach. All departments in a business need to work towards open lines of communication and share responsibility to make cybersecurity not only a priority, but a standardised part of daily operational procedures. While a poor cybersecurity approach can clearly damage a company’s reputation, there are steps you can take to defend against and minimise the impact of an attack. INTELLIGENTCIO 31